Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Add a new sim to my plan

How do I get add Microsoft Surface Pro to my current data plan? I have the sim already. I just need to add it to my account. Do I've to phone them? which is a REAL pain. TIA

slam5 by Friendly Neighbour
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  • 1 replies
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Spam Calls Pretending to be TELUS

Twice today I got calls from Alberta (I'm in BC) claiming to be TELUS and telling me my internet is slow and to "go to my router". Both times I asked them to tell me my account number and they said "Ma'am, I'm from the tech department and we don't ha...

Samsung S7 doesn't send or download pics, audio etc..

Anyone with the same issue or knows how to fix it?! Checked internet connection already, cleared cache on WhatsApp (there's where I noticed something was wrong) bit nothing..Had a software update the last couple of days, not sure if it's related!

M4ri by Just Moved In
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  • 2 replies
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My Galaxy S9 doesn't seem like my Galaxy S9?

Hey I'm having this issue that on some apps it's saying my S9 isn't compatible because it's an S5 plus and also My telus app is saying incant add another device? Really? It's the same device i got when i started this stupid plan... I'm almost ready t...

Calls dropping .

My calls have been dropping for the past month and half. After contacting telus they sent me to apple and apple gave a replacement device . But it is still happening and telus doesn't wanna do anything about it. All they are is sorry . If I wanna can...

delta117 by Just Moved In
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  • 4 replies
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Data sharing

Is my data automatically shared with my wife in a joint account or do I need to do something else with Telus or on the phones? Numbers are ... The second doesn't have a data plan so I want to make sure it's sharing from the first phone's days