I bought new telus service online and i was charged with the connection fees which i was told will not happen if you buy service online by yourself. Second, I haven’t even started my service and i got another bill with another connection fees and an additional charge. Worst decision ever to switch to telus. No customer support, no chat support. All customer service option are worst ever for any communication company. Never gonna recommend this network. Unnecessary charges and bills and nothing for the support.
will be switching back to my old network.