I recently re-joined Telus after being with Rogers for 20 years. (I was previously a Clearnet customer before they were bought by Telus.)
One feature I had on Rogers was voicemail-to-text. With Rogers, you would get a transcription of the voice message in a text message, AND they would include the voice mail as an audio attachment. I never had to log into my voice mail at all, and I could save the attachments if I needed to keep them.
I signed up for voicemail-to-text with Telus, and the transcription is VERY good, but there are no audio attachments. If I want to hear the message, I have to log in to my voice mail. I'd really rather not have to do that.
Does anybody know if voice recording attachments are a feature that can be enabled?