TELUS Neighbourhood

Lola

Shortly: Telus Device contract Oct 11 2020 - Oct 11 2022Telus Device balance Sept 11 2022 - 0.00Telus bill Sept 18 2022 still charging for the fully paid device. Is this extra charge happening because the contract end-date runs beyond the fully paid ...

Lola · 10-15-2015

Telus customer service has always been great for me, whether in store, by email, phone, or chat, they make confusing or stressful situations easy to deal with by giving friendly, fast, and knowledgeable service. Today my shout-out goes specifically t...

Lola

I pay my Shaw bill monthly with a credit card and there's no fee. Yet.

Lola

Contracts and billing can be confusing when dates between the app and the PC site differ by a day for contracts, and sometimes a month or two for payments received. My phone contract has the end date of Oct 11 or 12 2022, depending where you look, bu...

Lola · 06-25-2021

I don't know about Telus, but this happens to me in the gmail app and always has, with every device, on every kind of service, since apps began and probably even before that; tried all the fixes, nothing fixes. So... any help with gmail?

Lola · 10-16-2020

I think Telus offered this service once, pretty sure I was signed up, also pretty sure I never received any notifications. It was so long ago tho. They send bill notifications by email and text, so why not payment posted notifications? Males no sense...

Lola · 10-06-2020

I haven't been around the neighborhood in a very long time, but I was looking around for just this information, and @BrandonT, you helped quite a lot. I see where @Septra777 was having a problem. It's very confusing, mostly because the trademark symb...

TELUS Neighbourhood

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I'm gonna want my time back

Shout-out to Telus Customer Service

Re: Telus Credit Card processing fee

Re: Billing after contract end

Re: Why are my emails not sent

Re: Email Payment Confirmation

Re: “Bring it back” amount that you have to pay if you decide to keep phone at end of plan