Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Resolved! Samsung OneUI 5.1

Hi. Why is Telus not updating S22 Ultra with OneUI 5.1 on the Feb. 14 target date?

Telus blocks internet access via hotspot tablet sim

I need to use my tablet sim (data only plan) as a hotspot in my car - i cannot stop everytime to give passengers access to the hotspot on my Telus phone. With the tablet sim, my car has a permanent internet connection for remote access of functions, ...

TT459 by Neighbour
  • 3917 Views
  • 2 replies
  • 1 kudos

UPS Lost phone

UPS lost my phone 5 months ago and I am still paying for the lost phone each month. UPS has proof the driver delivered to a completely wrong address. The driver went back to get the phone and the person at the address said they dont have it. Every ti...

Amesgogo by Neighbour
  • 3357 Views
  • 4 replies
  • 0 kudos

Resolved! msg.telus.com

Hi I used to send emails to my [email protected] on my android phone but recently I stopped receiving them. I am wondering if its an account that can get full and I somehow have to delete the content? Or does anyone have a suggestion on what ...

mjw by Neighbour
  • 10674 Views
  • 8 replies
  • 0 kudos

being charged for texts i never sent

Have an iPhone and my billing came out with $100 in international texts I never made, 2 of them were made while on a plane with phone in airplane mode. there are no texts on my phone for these 2 US numbers and so far telus has been no help. I see the...

Davyseal by Friendly Neighbour
  • 1928 Views
  • 2 replies
  • 0 kudos

4G only works with WiFi

Over the past few days my telus service has stopped working fully when not connected to WiFI. I can still call and SMS although some people complain of failed deliveries with text messages. What I noticed is that Google maps and Wave have no or limit...

penguin by Neighbour
  • 2133 Views
  • 2 replies
  • 0 kudos

How to safely buy used iphone

HiI'm looking for a used iphone. I heard a horrible story where a lady in Edmonton bought a used iphone from an individual. Everything checked out at the time but before she could activate it the seller reported it stolen. Would I need to activate th...

Frznrth by Organizer
  • 2759 Views
  • 2 replies
  • 0 kudos

The telus website wont sell me a phone.

I have a phone through the epp program (Canada Post) and am trying to buy a phone but the website wont allow me to.1 hour wait time to talk to a human with godawfull elevator music blaring in my ear or 45 min wait for online chat. Does telus really e...