July
July - last edited July
That's a good question. From what I understand here in Canada the info on your plan will always link to the primary SIM. I checked with our Mobility network team and they said since you can still use the phone, it's most likely an issue you'd need our Mobility team to correct for you. Give them a shout at 1-866-558-2273 and they can take a look.
July
July
July
Once a SIM is deactivated, it can not be reactivated. You can purchase a new physical SIM from your local Telus Store or order one online and have them convert your eSIM back to a pSIM.