I converted my iPhone physical SIM to eSIM and now My Telus app errors out and cannot see my usage or even my plan details. Only billing info is available. Same errors with my Telus site. Phone works ok.
Both my iphone 13 and my wife’s iphone 11 have same issue. Is there a way to revert back to the now inactive physical SIM? Telus support site had the steps for the conversion with no warning. A Telus support agent assured me the SIM or the device has...
