Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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I'm gonna want my time back

Shortly: Telus Device contract Oct 11 2020 - Oct 11 2022Telus Device balance Sept 11 2022 - 0.00Telus bill Sept 18 2022 still charging for the fully paid device. Is this extra charge happening because the contract end-date runs beyond the fully paid ...

Lola by Rockstar
  • 1 replies
  • 0 kudos

why will my iPhone 14 pro max take 4-6 weeks to ship?

I preordered a iPhone 14 pro max 1tb on preorder date at 8:30am, when I was ordering the information was that all preorders for the iPhone 14 pro max model would ship on the 16 but I got an email saying my order would take 4-6 weeks to ship. that's b...

defective device

I upgraded my device via the webstore, but received a defective device. The webstore team was going to replace it, but then emailed to tell me to take it to a telus store to repair. Three telus stores tell me they can not help because I purchased fro...

Rvee by Neighbour
  • 3 replies
  • 0 kudos

Constantly charged for roaming without leaving the country.

My family has a cottage on the north shore of Lake Erie, approx 60 km across the USA to Dunkirk Pennsylvania.I _Constantly_ get "welcome to the USA" notices and charges of $12 per day, even though I haven't left Canada in probably twenty years. This ...

Resolved! loyalty

where do you find a contact information on loyalty program to out what they are willing to offer a 25year+ customer

md2sen by Neighbour
  • 6 replies
  • 0 kudos