Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Telus mobility customer, data apart of my account

Shaw provides our wifi . My cellphone won’t let me set up cellular data hotspot ? Telus wifi address now on my cellphone? Plus Shaw wifi address in settings with my mail ? Help ! I don’t want to call again and be on hold for too long ! Why won’t my s...

V99 by Just Moved In
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Telus Mobility

Doesn’t Telus Mobility have Live Chat ? Or just a robot? Have Wi-Fi with Shaw ! Have cell with telus Mobity! Data is part of mobility with my plan . Cannot access a data hot spot , Telus wifi address , Shaw wifi address in emails???? Help ! How do I ...

V99 by Just Moved In
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Resolved! Can I use tablet SIM in the phone?

I understand that Telus SIM for a tablet plan (such as Peace of Mind 5GB plan) is data only, but I am wondering if I can use this SIM with old unlocked phone as opposed to a tablet? I want to use it to create a WiFi hotspot and for browsing, not for ...

Mishuta by Just Moved In
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Resolved! Preorder S21 Ultra/order change

I preordered the S21 ultra 128GB phone. I would like to change my order to 256GB or 512GB, but I do not know how to go about that. I didn't know that the S21 doesn't have a micro SD port.

AdamNat by Just Moved In
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Resolved! Iphone 12 Pro

I ordered an Iphone 12 Pro 128GB Pacific Blue on January 6th, and was told it would take about 4-6 weeks to ship. On the Telus web store it shows shipping is now between 2-3 weeks. Using the order status website I still see between 4-6 weeks. Will my...

CodyW by Just Moved In
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S10 Android 11

So when is telus going to release Android 11 and UI 3.0 for the S10 series? Why don't you unlock the bootloader and let me do what I want with my device?

Mueller by Neighbour
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Resolved! How to set up MMS messaging for the Easyfone flip phone

I cannot send or receive mms messaged on my new Easyfone flip phone. It looks as though I need to set up a network account and I have input the following which is not working. Below are the only options I have for setting up a network: Username: Telu...

Resolved! Risk of Phone getting blacklisted?

Hi, i recently bought a phone off of eBay. It is a brand new, sealed , never opened IPhone from Russia. I have confirmed that it has never been activated, and everything looks clear from an IMEI check i did. If the seller does try to do a blacklist f...

Jparhar by Friendly Neighbour
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how can I retrieve a lost voicemail that was saved

I had a voicemail from my late mother saved to my phone. I always diligently resaved it every week or so to be sure I didn't lose it. I went into voicemail today and it, along with two other messages, are gone. Help!

EliNaz by Just Moved In
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