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Bought open box Samsung S20 5G & Wi-Fi Calling will not work

I bought a Samsung S20 5G (Model SM-G981W) from a re-seller in Toronto as an open box product. Everything works great except I don't have the option for enabling VoLTE under mobile networks in settings and when I try enabling WiFi Calling from the ph...

Téléphone reception

Thé bars on the phone keep changing all the time. Most times it remains around 1 and maybe 2 bars. Exceptionally 4 bars appear but doesn’t stay for long. It suddenly drops to 2. I live in the countryside (rural area) so I have a land line. The cellph...

Resolved! Does TELUS provide support for esim on a Samsung S21 Ultra

Looking to move my existing number to an esim. Does TELUS provide support for esim on a Samsung S21 Ultra?

Calls dropping

I have iPhone 12. The past few months my calls have been dropping more and more. I’ve contacted apple. They ran diagnostics etc. I’ve updated to most recent ios. Telus replaced the SIM card and it continues to happen. I’ve noticed the other day. Anyt...

Resolved! New device

I just upgraded my device online. How long does it take for the device to arrive at my door?

How to show caller ID to only selected people (iphone)

I use my personal phone for work calls and for this reason have my "Show my caller ID" turned off in my iPhone settings. There are a few people I would like to have my caller ID display for. Doing an internet search, it seems that there are some pref...

Upgrading/Purchasing On-Line 1st Time - How Easy Is Process for Activation

Hi: I am about to Upgrade/Preorder the Galaxy Z Flip 3 from my Galaxy Note 9. A Few Questions Please: Will the Flip arrive with the SIM in place - if not, are they awkward to insert? On arrival, what if any issues might I get upon activation? Is it r...

Cant get a device with current plan

Hi All,I just recently joined Telus after porting my Koodo# to another company and got a better offer here. I didn't get a device at the time because my current device is fairly new (Pixel 5). Wanted to see what prices were like for the S21 because I...

Company phone paid for by employer; how can I add data topup?

My friend's phone is provided and paid for by her employer. They are cool with her using it for personal, but they only give 1GB data. She can't seem to register her number on My Telus (among other things, she doesn't know the postal code for billing...

Resolved! Lock and Load. Or Unlocked?

Looking to replace my old C3 since "that other company" will be completely shutting down their 2G GSM network at the end of the year. Looking around at various stores, providers, online sellers, etc. for a cheap replacement (don't need/want a Smart p...

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Latest topics

Bought open box Samsung S20 5G & Wi-Fi Calling will not work

Téléphone reception

Resolved! Does TELUS provide support for esim on a Samsung S21 Ultra

Calls dropping

Resolved! New device

How to show caller ID to only selected people (iphone)

Upgrading/Purchasing On-Line 1st Time - How Easy Is Process for Activation

Cant get a device with current plan

Company phone paid for by employer; how can I add data topup?

Resolved! Lock and Load. Or Unlocked?

New scam

SIM swap for prepaid phones

How to Remove Apple ID from iPhone without Passwor...

Is it a acam

Upgrading phone steps

Telus Promotions Scam

pay as you go

Scam?

Whatsapp

Phone number change