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No cellular on new iPhone/SIM card

Mwinnicki
Just Moved In
I have a new iPhone with new SIM. I have my old iPhone with its own SIM. My new phone doesn’t have cellular data but my old phone does. How do I get the cellular to work on new phone? Do I need to remove sim from old phone?
Thanks!
1 REPLY 1

A-B
Community Manager
Community Manager

Hello. You're right, you'll need to either swap the SIM from the old phone to your new one, or visit www.telus.com/mytelus and log in to do it via self-serve online.