Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! iphone 5S upgrade

Hello, I currently have an iPhone 5S (I got it in january, my plan is not over), I was wondering if I could upgrade it to a 6. What would be the charges? I have 426$ left to pay for my phone. Would it be expensive? Any suggestions

Noemie by Just Moved In
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Galaxy S6 Cell Signal Issues

Is anyone else seeing any issues with their cell signal randomly dropping on their Galaxy S6? Often I will get "emergency calls only", even in an area with strong signals. Any text messages will not send, and trying to use any apps that rely on data ...

How do I get my older Sim card up n running again

I had a Telus prepaid I had lost the months ago and just found it now and need to use it because my fide phone I'm wanting to set back up is xxxxxxxxxx the new simcard number is [edited for personal information]

Resolved! Switching from iPhone 4 to 5s

I know they have different sim cards, so whats the process to switch phones? Do I just go net a new sim and ask them to switch my account to it? If so how much does that cost?

Reprusu by Just Moved In
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Resolved! Does the LG G4 come with both backs?

Other Canadian carriers are offering the Leather back and Grey metallic back included with each phone. Does the "black" option with Telus only provide the leather back, and not the metallic back as well?