Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Galaxy Note 7 Recall

I am curious on if Telus plans to honor the Samsung recall on the Note 7 and offer up replacement devices pending Samsung's investigation?

RichP by Advocate
  • 68 replies
  • 0 kudos

Terrible experience trying to transfer a # to a new device/sim...

So I was in my local Telus store today to try to transfer my son's number from his current phone to a new one (my old one, as I've just upgraded). It's a different kind of sim card. The gentleman in-store very nicely informed me that he would have to...

sbialo by Just Moved In
  • 1 replies
  • 0 kudos

S7 edge not sending pictures

I can't seem to send or receive pictures via mms.I've never had this problem before till about a month ago.Data is turned on.Thanks.

Galaxy S6 Not sending or receiving MMS messages

I received the latest update yesterday (aug 26, 2016) and I am having an issue sending/receiving MMS messages. I've confirmed that data is turned on, confirmed the APN information for Telus. Does anyone have any ideas as to why it's not working? vers...

darderb by Organizer
  • 2 replies
  • 0 kudos

Galaxy s7

Galaxy s7 edge!! I got this phone almost 2 months ago and i cant use any of the third party applications like whatsapp, skype, viber. I can text but calls are dropping every 2 minutes or less. I have used other several phones like S4, S2 and i never ...

Memet by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! How to delete posts?

Can't see how you delete a post. Like this one for example which is just an edit of an earlier post that I wanted to delete but can't.

Jason4532 by Just Moved In
  • 3 replies
  • 0 kudos

Note 7 VoLTE

Hi;I am just wondering if Telus is going to enable VoLTE and possibly Wi-Fi calling for the Note 7 in the near future.

device balance

After your device balance is paid, does your monthly bill decrease?

Us by Just Moved In
  • 3 replies
  • 0 kudos