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Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Mobile Data Turned Off - Data still used

I have a new LG K4 phone. I have turned off Mobile data. I am a pay-as-you-go customer. When I check my Usage Summary - I see the following (different times each day - but always an hour apart): 11:33:22 PM 0 Kilobyte (Data Volume) $0.00 PDA10:33:22 ...

kittycat by • Neighbour
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Resolved! Question: Need an answer asap

I would like to know how to get help online. It used to be easy. How to I go about getting Telus assistance online?

Cherhello by • Just Moved In
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  • 1 replies
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Resolved! Marshmallow for GS6?

I have a GS6, I've seen that some people have received their software update but I haven't and it's not listed on the software update schedule. My phone has been running terribly, I really need the update!

Sony16 by • Neighbour
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  • 2 replies
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Resolved! Compatibility of Samsung Galaxy S7 with Macbook

I am currently using an iPhone but I am considering switching over to a Samsung for my next phone when my contract is up in the next couple months. I have heard that a lot of people who have gone from iPhone to Samsung have loved it, but the only thi...

Em by • Just Moved In
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  • 1 replies
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Replacement device Update?

Just got a replacement for my S6 edge from the device protection plan because the screen broke (AGAIN). The replacement device still has version 5.1.1 - how can I get it updated to marshmallow? I can't find anything obvious in the settings.

amhw by • Just Moved In
  • 1811 Views
  • 1 replies
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Device prices are currently absurd, amirite?

Seriously though, two months ago when i upgraded my own phone the prices were more reasonable across the board than they are now when I look to try and upgrade my wife's phone. I'll wait for some sensible sale prices i guess. Still though, these pric...

Curtox by • Just Moved In
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