Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Password error message at home - can't send email

I am unable to send email over wifi at home or connected elsewhere on my iPhone 6 Plus nor iPad and am getting an email password error message even though it's unchanged.I can receive mail and Internet is working.

Nel3 by Neighbour
  • 18 replies
  • 0 kudos


Is there any way, you can test a phone before getting in a contract for 2 years I'm kinda stuck between two phones and don't know what to do

Resolved! Huawei P9 lite compatibility

Is Huawei P9 lite compatible with Telus? Network information of Huawei is shown as:"2G bands GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 23G bands HSDPA 900 / 1900 / 21004G bands LTE band 1(2100), 3(1800), 7(2600), 8(900), 20(800) "

habib by Neighbour
  • 5 replies
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Facebook Feed not refreshing on Telus LTE.

My Facebook feed will not refresh/update when using Telus LTE, works fine when using WiFi though.Anyone else have this problem and find a solution?Thanks

Rob3 by Neighbour
  • 2 replies
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S5 Neo:Disable volume changes SMS text size.

On my old S3, I could disable the annoying feature that makes the volume rocker increase the SMS text size.I cannot find this setting on my S5. Is it gone?Thanks

Rob3 by Neighbour
  • 3 replies
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Resolved! Old telus nano sim

Hello All, Ive moved to australia and have locked myself out of my canadian iPhone. I need a telus sim card to reactivate my phone..... Does anyone have a old nano sim card they are not using and would so kindly send to my australian address? Telus t...

jasonsh by Just Moved In
  • 4 replies
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Resolved! Unlock iPhone 4s

Need to unlock my iPhone from Telus it's paid for and clear

Mamaforde by Just Moved In
  • 2 replies
  • 0 kudos

Caller ID only shows the number, no name

When I receive an incoming call in the car the call display in the vehicle only shows the number but does not show the name, even though the name of the caller is in my contact list. I have iPhone 5 and the car is 2016 Subaru Forester. Any suggestion...

Newbee by Just Moved In
  • 2 replies
  • 0 kudos

S6 Edge+

I want an S6 Edge+ & was looking at one in the telus store but when ordering one online or on the phone with Telus they r trying to tell me they do not have such a phone?? I am not sure what is going on but I held the S6+ in my hands at the store so ...