TELUS Neighbourhood

OLEG1970 · ‎03-16-2019

Help unlock iPhone bought on EBAY I am from Russia
my name is <Personal info removed by mod>
Thank!
Oleg Smetannikov

Nighthawk · ‎03-16-2019

You will need to contact Telus directly if that phone is truly locked to the Telus network.

https://www.telus.com/en/bc/support/article/unlock-mobile-device

Device eligibility
Your device must meet all eligibility conditions below. TELUS may refuse any unlock request that appears intended to defraud TELUS or its customers.
Device is locked to the TELUS network (TELUS can only unlock TELUS devices)
Device is not flagged as lost or stolen

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View solution in original post

Nighthawk · ‎03-16-2019

You will need to contact Telus directly if that phone is truly locked to the Telus network.

https://www.telus.com/en/bc/support/article/unlock-mobile-device

Device eligibility
Your device must meet all eligibility conditions below. TELUS may refuse any unlock request that appears intended to defraud TELUS or its customers.
Device is locked to the TELUS network (TELUS can only unlock TELUS devices)
Device is not flagged as lost or stolen

If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

OLEG1970 · ‎03-16-2019

As I contact me from another country, I only have an IMEI phone and nothing more, I can not contact, please help me in despair.

NFtoBC · ‎03-16-2019

Unfortunately, the only way to get the phone unlocked is through the steps described by @Nighthawk . You can call Telus toll-free number using Skype.

NFtoBC
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