Help unlock iPhone

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Resident
Help unlock iPhone bought on EBAY I am from Russia
my name is <Personal info removed by mod>
Thank!
Oleg Smetannikov

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Community Power User
Community Power User

You will need to contact Telus directly if that phone is truly locked to the Telus network.

 

https://www.telus.com/en/bc/support/article/unlock-mobile-device

 

Device eligibility

Your device must meet all eligibility conditions below. TELUS may refuse any unlock request that appears intended to defraud TELUS or its customers.

  • Device is locked to the TELUS network (TELUS can only unlock TELUS devices)
  • Device is not flagged as lost or stolen

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View solution in original post


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Most Helpful
Community Power User
Community Power User

You will need to contact Telus directly if that phone is truly locked to the Telus network.

 

https://www.telus.com/en/bc/support/article/unlock-mobile-device

 

Device eligibility

Your device must meet all eligibility conditions below. TELUS may refuse any unlock request that appears intended to defraud TELUS or its customers.

  • Device is locked to the TELUS network (TELUS can only unlock TELUS devices)
  • Device is not flagged as lost or stolen

If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

View solution in original post

Resident

As I contact me from another country, I only have an IMEI phone and nothing more, I can not contact, please help me in despair.

Community Power User
Community Power User

Unfortunately, the only way to get the phone unlocked is through the steps described by @Nighthawk . You can call Telus toll-free number using Skype.

 

NFtoBC
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