Over head cable
I am trying to get information on having an overhead Telus cable temporarily removed to allow a crane to drive onto a property. I'm located in Pender Harbour BC
Latest topics
Business connect service down
I find it interesting that our business connect phones can not take calls today. We are told to contact customer care. IF you try to call in all you get is a busy line and if you go to chat it says service unavailable and it ends the chat. The update...
Graffiti removal
Hello, there is Telus box in front of 1640 Myrtle Ave in Victoria BC, that is covered in graffiti. Could you please let the appropriate people know in order to have the box cleaned up? I appreciate your help with this, thank you. All the best, Andy T...
Graffiti Removal - TELUS Box
Hello. I am reporting a graffiti covered green TELUS box which is located on the property line at the address 1460 Barclay Street. The green box is physically located on Nicola Street near Ted Northe Lane (the alley parallel to Barclay Street).I've i...
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Customization
Are you able to assign a custom ringtone on the Telus Biz Connect App on Samsung?
Resolved! Public payphone booths
I want to have a phone booth removed from my driveway. The booth is broken, no door, ugly, the phone itself is broken and the line is not even working. It blocks the vue trying to get out of our driveway. I have contacted Telus chat, they could not h...
Graffiti Report on Gordon Head Rd, Saanich next Bus Stop
Hello, I am one of the Telus customers.Saanich City told me that those are for Telus. #2021 and 2021A.It is on Gordon Head rd next Bus 27 station. It is hard to miss it.Gordon Head area, Saanich.Please check and remove them please.. those have been t...
Telus Business eFax
Hello, We are a new business who has signed up for VoIP with Telus. The business plan comes with an eFax service that can be used through the Business Connect App. Our Fax # is the same as our Phone #.We are in a fax-heavy business and would like to ...
Is Telus Business Customer Service the worst in the industry?
Hi, I purchased Telus Business Connect services back in Nov 2023. I am still waiting for it to be activated after almost 2 months now and I have no transparency on why they have not activated the account yet. I have called Business Connect customer s...
Bring It Back Charge
This is infuriating.After two conversations, one with an agent and one with a manager, I was told by management that the reason I'm being charged $610 for a bring it back phone is because I returned the phone to the wrong department. To the trade-in ...
