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Setup Doesn't Work

Hello; Spent far too long on the phone Today being transferred to the wrong departments and being dropped. So $ Thousands were spent to bring the fiber into the building and it took 8 months for a straight 300m run We have Aruba 7005 & 620 wireless c...

Setup Doesn't Work

Hello; Spent far too long on the phone Today being transferred to the wrong department and being dropped. So $ Thousands were spent to bring the fiber into the building and it took 8 months for a straight 300m run We have Aruba 7005 & 620 wireless co...

Device Not Delivered

I have placed a corporate order 577169-1.They have processed the order and sent me the device and sim cardvia purolator one Jan 4 and the purolator have marked it as delivered on Jan 5th which i havent received.I contacted mobility support inorder to...

Telus Kiosk Wrapping in the Tilbury Park Area (Delta, BC)

Hello, I am a business owner in the Tilbury Park area, and we are wondering about having the the kiosks around our facility professionally wrapped with approved images / designs that suit the area? Both pieces of equipment are located on 72nd avenue ...

Brit by • Just Moved In
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Resolved! 2nd IP on business fibre ONT

I have a business fibre connection using a G-240G-A ONT. As I understand we have 5 static IPs available with our package, and we are using one at the moment. I want to put a file server on another IP behind a pfsense router. I'm not sure how to acces...

simmons by • Just Moved In
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  • 1 replies
  • 0 kudos

Telus order not found

About 12 days ago I purchased a device from Telus, and when I try to check the order status, it says, 'Order not found. Please try again.' What does this mean?

Dapling by • Just Moved In
  • 2000 Views
  • 1 replies
  • 0 kudos

Gift payment from Telus for Old Stocks

Hi,I had some old stocks from 1997 with Telus that I recently discovered. I contacted computer share and went through a whole process of getting replacement certificates bonded. It was a very long and drawn out process, including The time sensitive m...

CWatson by • Just Moved In
  • 2560 Views
  • 1 replies
  • 0 kudos

How do I know if someone works for Telus?

We've had someone contact our business with an offer from Telus to switch our cell plans. How can I verify that they work for Telus? It looks legit. This is the person that contacted us. Thanks Asim Khan Business Sales Specialist | Small Business Sol...

vsparks by • Just Moved In
  • 3713 Views
  • 2 replies
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ipv6 for fiber business line

Hello Everyone, Did anyone have a luck provisioning ipv6 for Vancouver area fiber internet? I can see traces of people successfully getting ipv6, but my calls to help desk were returned with "Telus doesn't support ipv6 for fiber internet", which I ha...

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