So today the techs came in and swapped my residential 1gig for business 3gig but now i technically have 2 services and i cant link the business account in the mytelus app i would like to cancel my residential services now and then link the business a...
Hello, I am the Administrator at West Point Grey Baptist Church (4509 W. 11th Ave, Vancouver). We've noticed some highly offensive graffiti on your boxes. Would you be able to send someone out to remove them, please? Thanks so much. Please see photos...
Hi, recently signed up for a new business connect service, we are porting 10 lines over from another provider. Initial call with sales team and implementation team went well. We ordered 10 phones and paid the upfront cost for the equipment in hopes t...
Hi, I was at the Canada woman's national team game last night at BMO field and I heard that Telus was collecting used soccer gear. I had brought a lot of items, but arrived late due to traffic but still wanted to donate these. Who was managing the Te...
Can someone please contact me about getting graffiti removed from a telux box in Wetaskiwin, AB. It's located at 4407 56 Ave. It is in the parking lot of Church of God and across from Norwood School. Thank you Tara
Long story short, business account, moving into a new office space. Telus records show copper wire internet into new space. The neighbors have confirmed high speed Telus service (in same building, the bay next door). We have photos from inside of our...
Telus just cut off our service because we aren't paying an invoice (for a different account) they aren't sending us.Eight years ago our Strata moved to a different management company. Telus refuses to change the invoices. Every few months we try to g...
I ordered a bundle from Telus including firber 3G and wifi in order to upgrade my company's internet from 1G to 3G, they just sent a technician to install wifi without upgrade internet, I called and emailed them to ask for help, but no one solve the ...
Telus has put a tower on my parents property and I need a copy of the contract. Who do I contact?
We are having a hard time finding a contact to help us. We are building a house and do not have Telus service or power. The Telus line is blocking the BCHydro line. We need Telus to come out and move their line. Telus gives us the run around saying B...
