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jvan27
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Joined 2 years ago
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Bring It Back Charge
This is infuriating. After two conversations, one with an agent and one with a manager, I was told by management that the reason I'm being charged $610 for a bring it back phone is because I returned the phone to the wrong department. To the trade-in Department rather than the returns department, nowhere on the website or my contract does it say this. How do I raise this charge further since this is on a contract?1.9KViews0likes1Comment