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Tower on my property

Telus has put a tower on my parents property and I need a copy of the contract. Who do I contact?

Moving an exterior telus guy wire & communication line to a new anchor

We are having a hard time finding a contact to help us. We are building a house and do not have Telus service or power. The Telus line is blocking the BCHydro line. We need Telus to come out and move their line. Telus gives us the run around saying B...

Billing system is broken broken broken

Why is it so hard to pay my bill Telus? My card is expired and I'm trying to make a one-time payment to avoid disconnection. Your online billing server is down. For hours. Won't accept any credit card so it's not an issue on my end. When I call in, y...

Graffiti removal on utility box

Please clean/paint or cover with a pretty decal utility box no 2051F on 35 th ave in Vernon BC. It’s offensive and an eyesore and has been for years. Please respond. Thanks. ( July 5, 2023)

What do I do when Hotmail does not receive or send mail?

One can go to Hotmail SMTP settings for help. SMTP stands for simple mail transfer protocol that moves mail on and across the network. Without SMTP mail can not be sent anywhere. And POP stands for post office protocol that helps in receiving mail. Y...

PureFibre Installation damaged my water sprinkler system

Before the construction begins, I put makers to all my sprinkler heads to let construction workers know I have sprinkler system installed in my lawn but they pulled them out and threw them away. Now, I found my front lawn's sprinkler is not working a...

I have a Technical support question about removing the ONT and using switch

Hi I had some reasons why I wanted to remove the ONT for my business internet and use either a media converter or a 10G SFP plus/2.5G switch. So I went ahead and ordered the switch and tested it by first removing all the Telus equipment and using my ...

Lawn damage after fibre optics installation

How do I get Telus to repair my front lawn after they installed fibre optic network? There is no grass growing where they dug, mostly left dirt behind. I’ve been getting quite the run around, no one is answering my voice mails, hoping this forum can ...

Resolved! Telegram Interview?

I have recently been applying to many jobs and I came across one from Telus for a Remote Administrative Assistant position. Since I applied to so many I didn't keep track of the job posting. I got contacted by a [email protected] with a reques...

Business connect nightmare

I have 3 VOIP Polycom phones 2 line.They have been working good for 2 years but 2 months ago 1 phone went down and i got it replaced.Then the nightmare started. For 2 months out of 3 phones only one rings when customers call.I have spent hours with s...

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Latest topics

Tower on my property

Moving an exterior telus guy wire & communication line to a new anchor

Billing system is broken broken broken

Graffiti removal on utility box

What do I do when Hotmail does not receive or send mail?

PureFibre Installation damaged my water sprinkler system

I have a Technical support question about removing the ONT and using switch

Lawn damage after fibre optics installation

Resolved! Telegram Interview?

Business connect nightmare

Comms tower Opportunity

Public payphone booths

account

Office Internet cancellation

Telus switch box

Telegram Interview?

Graffiti removal

Connection Rejected when trying to send an email t...