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HELP! Telus taking automatic payment form bank but not applying to our Telus accounts

Telus has automatically withdrawn over $2,000 form our account and not applied them to our accounts. I have been asking for help since September 2020 and have spent hours and hours on the phone and sent countless emails to agents with proof of the pa...

Business Connect

Our business split about a year ago. My location decided to move to VOIP. Worked with sales to get what we thought was the correct equipment and package for our needs. At that time advised them of the split and name change. White Glove service came o...

Switching from residential security account to business security account

Has anyone ever switched their home security to a business security account?Telus business security has the option to add an svr which I desperately need. Telus has already told me they will wave all cancellation fees for the swich so I would like to...

T3200M router capable enough for PureFibre 1GB

Hi, We are a Telus PureFibre 1GB subscriber and we are having significant throughput issues. Telus installed a T3200M router when we were using Internet 15 as our secondary WAN (failover) circuit. We have since switched to PureFibre 1GB and made that...

Fact Check: Does Telus partner with Ultrack Systems?

I'm trying to do some due diligence on a company that announced that Telus is partnered with them. Can Telus confirm if this document is genuine?:https://backend.otcmarkets.com/otcapi/company/financial-report/266926/content There is an announcement f...

port forwarding with Actiontec Model T2200M and d-link DIR-882 router

I recently had a Actiontec modem installed and I put a D-Ling DIR-882 router behind it. I can't get port forwarding to allow remote access for my hvac control system.Modem info:IP Address:Subnet Mask:Default Gateway:Primary DNS Server:Secondary DNS S...

payment processing.

Does TELUS take debit mastercards?

Keys for Telus condo lock box

Our locks have been changed. How can we get the new keys for Telus' lock boxes to Telus?

Telus Business Connect; Voicemanager; Call handling

Hello, I'm posting to the Telus forums in a effort to obtain a solution whilst avoiding the inevitable on-hold music. One of my users recently installed the Telus Business Connect app on his phone, and he configured call handling to simutanously ring...

reverse DNS entry for static IP address

How can I get a PTR record entered in DNS for one of our static IP addresses? I have been struggling for 3-1/2 weeks now trying to get a PTR record (Reverse DNS) working for one of our Static IP address on our PureFibre service. I have a ticket open ...

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Latest topics

HELP! Telus taking automatic payment form bank but not applying to our Telus accounts

Business Connect

Switching from residential security account to business security account

T3200M router capable enough for PureFibre 1GB

Fact Check: Does Telus partner with Ultrack Systems?

port forwarding with Actiontec Model T2200M and d-link DIR-882 router

payment processing.

Keys for Telus condo lock box

Telus Business Connect; Voicemanager; Call handling

reverse DNS entry for static IP address

Public payphone booths

Graffiti

account

Office Internet cancellation

Telus switch box

Graffiti removal - Telus Box

Telegram Interview?

possible scam

Graffiti removal

Connection Rejected when trying to send an email t...