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Is Telus Business Customer Service the worst in the industry?
Hi, I purchased Telus Business Connect services back in Nov 2023. I am still waiting for it to be activated after almost 2 months now and I have no transparency on why they have not activated the account yet. I have called Business Connect customer service almost 10 times and everytime I am told they will get back to me. I even escalated the issue to their Manager Sam, and she did the same thing, promised to call me back and I didn't hear anything from her for almost more than two weeks now. On top of it, they have already hit my Credit twice and they refuse to accept that. I called their Mobility line and they told me that it is Business connect that has hit my Credit second time (after Mobility hit it first). I am thinking of cancelling both Mobility and Business Connect. Any help would be appreciated!4.4KViews1like5Comments