TELUS Neighbourhood

Telus pole status impact on electrical service

In Spring Telus upgraded their pole outside our rural home. Fortis would like to use this pole to connect electrical to our upgraded electrical panel. Fortis is unable to complete this work until Telus has completed paperwork and confirmed this work ...

No MyTelus for business account or online TelusTV access

Hi everyoneI posted a while ago about my bad experiences switching from residential to business. Still a nightmareNow I find out the followingThe MyTelus app cannot be used with business accounts even though the residential support tell you it canYou...

Email from a Telus agent to provide support

Hi, Could you please share an email address from a TELUS agent in order to be in contact with him and ask regarding a bill doubts and disconnection notifications that they sent. It will be very appreciated.

UGH!

MAN Telus..Do you purposely have the 'Contact Form' reset with a "sorry technical errors processing your request' after writing a full page document on purpose? As Far as I know Telus, this problem has been there this entire year now with over 20 ful...

Last straw

I think I might have to call it with Telus finally after over 20 years. my Home Services and Mobility Services have been out of control. I have have tried several times over the last few months to try to get through to talk about renewing old custome...

Problem with accounts almost all of them

My Telus Security overbilled me $58.61 in taxes so I can not pay my bill and often it is too difficult I can not sign in to my account to find statements, or find them easily. Telus Business account with internet overcharged me $50.78 for long distan...

Ongoing Issues Adding Apple Watch to Telus Account

My experience with Telus Business Mobility Sales, instore associate, and tech support over the last two weeks is listed below. I don't know where to go at this point, so please have someone reach out to me about this as from my perspective, the only ...

Has anyone actually had a telus business escalation call back?

I'm curious if anyone has had luck getting through to escalation managers for telus small business. Telus owes me about $700 originating from over a year ago when a small business sales agent set up my account, adding a mysterious third line and said...

Do You Need To Own A Business To Have A Business Account?