This is infuriating.After two conversations, one with an agent and one with a manager, I was told by management that the reason I'm being charged $610 for a bring it back phone is because I returned the phone to the wrong department. To the trade-in ...
Switching from another carrier. Received three Telus SIM cards in the mail. Called Telus and they said they were activated and ready to go. We pit them in the phones and the phones stopped working. Not registered on network. Any advice? Is there a st...
The TELUS box at Clarke Rd + West Saanich, in Brentwood Bay, has graffiti. It has been a frequent victim of graffiti over the years, would Telus be able to use a graphic wrap to deter ongoing tagging and resolve continuous need for graffiti removal?
Good morning, can you please provide the contact information for reporting graffiti on Telus boxes?
Timeline #1: On August this year, we took over the business in Surrey. We wanted to use the same phone number. So we submitted the Transfer of Ownership request. Specifically asked for transferring the phone line to us. We got an email from Telus tha...
I have to vent about the god awful experience I have had signing up for Telus Business Connect service. I wish I had not done it and to be honest, I am still not sure if I have actually signed up. I have a Telus copper line that I wanted to take to m...
I need to cancel my office Internet by the end of the month and so far it's gone like this:- Business representative tells me to call *611- *611 is a robot that gives me instructions on cancelling mobility add-ons- Check the Telus store- Telus store ...
Hello,I am a Telus mobility customer with 4 lines.I am on day 5 of trying to connect with Telus small business to renew my lines.Help !!Please have a senior manager contact me.Thanks Jeffrey Pike
I have a Telus switch box in my front yard that is an eye sore as it's rusty. Can Telus either paint it or wrap it in something prettier? Who do I contact to get this done?
Who do I contact about a broken utility box?
