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Discuss or ask questions about TELUS Business solutions, equipment, and devices.
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Business purefibre

I had the business purefibre connected last week and all worked properly with the excepton of our Ring Central VOiP phones. For those we left on our Shaw/Rogers connection which we didn't connect for this reason.I wanted to put the router/hub into br...

Grafitti on box at elementary school

Hello! Our school has a telus box right in front that has graffiti on it - we'd love to get it repainted or work with Telus to wrap the box. We have done similar to BChydro boxes (wrapped at our expense, happy to do so with this telus box!) but have ...

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laurvee by Neighbour
  • 768 Views
  • 1 replies
  • 1 kudos

Graffiti removal

Can you please have the graffiti removed from the TELUS box located at the corner of 72nd Ave with 198b St in Langley, BC. Picture attached. Thank you!

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gelu by Neighbour
  • 876 Views
  • 1 replies
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Incorrect Roaming Charges on My Bill

I’m just sharing my email I sent to Telus which I’m still waiting to hear from Telus.Hi Customer Service Team,I hope this message finds you well.I am writing to address an issue with my recent bill, where I have been incorrectly charged for roaming s...

Maria2 by Neighbour
  • 1792 Views
  • 4 replies
  • 0 kudos

$2500 TO CANCEL BUSINESS INTERNET!!

Hi there my name is Marc. Unfortunately I have Telus business internet 1Gb. Is there a way to cancel even though I'm in a contract without it costing $2,500??? I think Telus business is absolutely ridiculous and full of crap to give me a price of $2,...

No cell service

What do you do to report mobility service outages? All Telus contacts seem to be phone numbers or broken links....

Dea by Friendly Neighbour
  • 2882 Views
  • 8 replies
  • 0 kudos

Utility box

How do I contact someone regarding a Telus utility box on my property? The box is behind my fence with a gate that is padlocked. Telus has locked us out of our property. I spent an hour on the phone trying to locate the correct department and nobody ...

Jte by Neighbour
  • 1116 Views
  • 1 replies
  • 0 kudos

Can't find active wireless Network on T3200M modem.

When we had our internet installed, I logged onto the T3200M modem and changed the Network and Guest Network names and passwords. No problems for 2 years. Today, our guest password is not working. I logged into the modem and the Network names I made ...

[email protected] account suspende

I got my phone activated on Friday and the same night I got suspended due to suspicious activity. I called online support and they had me email documents to [email protected] it's been almost 5 days now and haven't received any response from fraudfa...

Cody2 by Neighbour
  • 1880 Views
  • 1 replies
  • 0 kudos