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Business Connect

Our business split about a year ago. My location decided to move to VOIP. Worked with sales to get what we thought was the correct equipment and package for our needs. At that time advised them of the split and name change. White Glove service came o...

Kevin5 by Just Moved In
  • 4339 Views
  • 9 replies
  • 1 kudos

T3200M router capable enough for PureFibre 1GB

Hi, We are a Telus PureFibre 1GB subscriber and we are having significant throughput issues. Telus installed a T3200M router when we were using Internet 15 as our secondary WAN (failover) circuit. We have since switched to PureFibre 1GB and made that...

MurrayGS by Just Moved In
  • 1743 Views
  • 2 replies
  • 0 kudos

Fact Check: Does Telus partner with Ultrack Systems?

I'm trying to do some due diligence on a company that announced that Telus is partnered with them. Can Telus confirm if this document is genuine?:https://backend.otcmarkets.com/otcapi/company/financial-report/266926/content There is an announcement f...

Samuel-B by Just Moved In
  • 1021 Views
  • 0 replies
  • 1 kudos

port forwarding with Actiontec Model T2200M and d-link DIR-882 router

I recently had a Actiontec modem installed and I put a D-Ling DIR-882 router behind it. I can't get port forwarding to allow remote access for my hvac control system.Modem info:IP Address:Subnet Mask:Default Gateway:Primary DNS Server:Secondary DNS S...

ROwen by Just Moved In
  • 1174 Views
  • 0 replies
  • 0 kudos

payment processing.

Does TELUS take debit mastercards?

Muchwa by Just Moved In
  • 1517 Views
  • 1 replies
  • 0 kudos

Telus Business Connect; Voicemanager; Call handling

Hello, I'm posting to the Telus forums in a effort to obtain a solution whilst avoiding the inevitable on-hold music. One of my users recently installed the Telus Business Connect app on his phone, and he configured call handling to simutanously ring...

reverse DNS entry for static IP address

How can I get a PTR record entered in DNS for one of our static IP addresses? I have been struggling for 3-1/2 weeks now trying to get a PTR record (Reverse DNS) working for one of our Static IP address on our PureFibre service. I have a ticket open ...

billeuze by Just Moved In
  • 2135 Views
  • 1 replies
  • 0 kudos

Fibre Internet with Optik TV

why can a business not have the same capability for the basic TV pkg as in residentizl? Why can business accounts not vuew their plan online znd nake these changes for channels themselves? The small business plan robs businesses of their tome on hold...

BeeWee by Just Moved In
  • 1156 Views
  • 0 replies
  • 0 kudos