MAN Telus.
.Do you purposely have the 'Contact Form' reset with a "sorry technical errors processing your request' after writing a full page document on purpose? As Far as I know Telus, this problem has been there this entire year now with over 20 full page submissions dissapearing when sent, seeing as the only way of possible communication as I cant get ahold of ANYONE on the phone, and if I do, its about 8 agents before I get to the person who hangs up on me.
I have been wrongfully and carelessly billed under 3 diff account numbers for the past 5 months. I have been paying for somebody else's internet since june 1st under my bill. I received no notification my account number would be switched to a new account number either. Come on guys, common human courtesy is all I ask for.
I work online at home and moved this year to a new community in victoria,and had to twiddle my fingers for a MONTH after moving into my new home waiting- for internet installation. NO TV- NO CELL PHONE- NO TELEVISION.not a single TELUS cell phone tower in any radius to a large community without any cell phone coverage-Just for Telus clients. Anyways, Yet they still charged me for the month anyways despite my concern. Major financial loss in revenue with my income to $0 for the month. I can imagine you see how frustrating and upsetting that was.
Next kick in the face, I was completely cornered and forced to keep my business internet plan after trying to cancel after 2 years locked into a contract under a business I sold last year- unless i pay Telus $3800 to cancel for the last year. What kinda scam are you pulling on people?. Mind you, I never got any incentive for signing up for those 3 years- just the pleasure of paying double price from any other telus user. The only resolve I get out of this is knowing my 3 phone contracts are up this month so I am one step farther from Telus. I believe this should not be taken as light critisism and should be taken very seriously. I have been sadly disrespected and hurt economically becuase of telus.. It is very apparent how they treat their loyal customers. after 20 emails getting erased and AI agents playing circles around me i finally have somewhere to vent!
