No cell service
What do you do to report mobility service outages? All Telus contacts seem to be phone numbers or broken links....
Latest topics
Utility box
How do I contact someone regarding a Telus utility box on my property? The box is behind my fence with a gate that is padlocked. Telus has locked us out of our property. I spent an hour on the phone trying to locate the correct department and nobody ...
Can't find active wireless Network on T3200M modem.
When we had our internet installed, I logged onto the T3200M modem and changed the Network and Guest Network names and passwords. No problems for 2 years. Today, our guest password is not working. I logged into the modem and the Network names I made ...
[email protected] account suspende
I got my phone activated on Friday and the same night I got suspended due to suspicious activity. I called online support and they had me email documents to [email protected] it's been almost 5 days now and haven't received any response from fraudfa...
Over head cable
I am trying to get information on having an overhead Telus cable temporarily removed to allow a crane to drive onto a property. I'm located in Pender Harbour BC
Business connect service down
I find it interesting that our business connect phones can not take calls today. We are told to contact customer care. IF you try to call in all you get is a busy line and if you go to chat it says service unavailable and it ends the chat. The update...
Graffiti removal
Hello, there is Telus box in front of 1640 Myrtle Ave in Victoria BC, that is covered in graffiti. Could you please let the appropriate people know in order to have the box cleaned up? I appreciate your help with this, thank you. All the best, Andy T...
Graffiti Removal - TELUS Box
Hello. I am reporting a graffiti covered green TELUS box which is located on the property line at the address 1460 Barclay Street. The green box is physically located on Nicola Street near Ted Northe Lane (the alley parallel to Barclay Street).I've i...
![IMG_3148[1].JPG](/t5/image/serverpage/image-id/15448i747130E93FEC26B9/image-size/medium?v=v2&px=400)
Customization
Are you able to assign a custom ringtone on the Telus Biz Connect App on Samsung?
Resolved! Public payphone booths
I want to have a phone booth removed from my driveway. The booth is broken, no door, ugly, the phone itself is broken and the line is not even working. It blocks the vue trying to get out of our driveway. I have contacted Telus chat, they could not h...
