I want to have a phone booth removed from my driveway. The booth is broken, no door, ugly, the phone itself is broken and the line is not even working. It blocks the vue trying to get out of our driveway. I have contacted Telus chat, they could not h...
Hello, I am one of the Telus customers.Saanich City told me that those are for Telus. #2021 and 2021A.It is on Gordon Head rd next Bus 27 station. It is hard to miss it.Gordon Head area, Saanich.Please check and remove them please.. those have been t...
Hello, We are a new business who has signed up for VoIP with Telus. The business plan comes with an eFax service that can be used through the Business Connect App. Our Fax # is the same as our Phone #.We are in a fax-heavy business and would like to ...
Hi, I purchased Telus Business Connect services back in Nov 2023. I am still waiting for it to be activated after almost 2 months now and I have no transparency on why they have not activated the account yet. I have called Business Connect customer s...
This is infuriating.After two conversations, one with an agent and one with a manager, I was told by management that the reason I'm being charged $610 for a bring it back phone is because I returned the phone to the wrong department. To the trade-in ...
Switching from another carrier. Received three Telus SIM cards in the mail. Called Telus and they said they were activated and ready to go. We pit them in the phones and the phones stopped working. Not registered on network. Any advice? Is there a st...
The TELUS box at Clarke Rd + West Saanich, in Brentwood Bay, has graffiti. It has been a frequent victim of graffiti over the years, would Telus be able to use a graphic wrap to deter ongoing tagging and resolve continuous need for graffiti removal?
Good morning, can you please provide the contact information for reporting graffiti on Telus boxes?
Timeline #1: On August this year, we took over the business in Surrey. We wanted to use the same phone number. So we submitted the Transfer of Ownership request. Specifically asked for transferring the phone line to us. We got an email from Telus tha...
I have to vent about the god awful experience I have had signing up for Telus Business Connect service. I wish I had not done it and to be honest, I am still not sure if I have actually signed up. I have a Telus copper line that I wanted to take to m...
