August
The box appears to have been hit, the doors are open to the elements. I've told a number of the Telus service tech and tried to tell the customer service people. This is frustrating to have so hard a time to put in a service notification for Telus Equipment. This box services a large number of homes and if it goes down so do we.
a month ago
Hi there, can you send us a private message with the address where the broken box is located?
a month ago - last edited a month ago by dru
9845 Eastside Rd., Vernon BC V1H 1Z2
Regards,
Outback Maintenance
<Personal info removed by Mod>
a month ago
Thanks so much! Please this link and click on "report an outage" in order to report the damage to our team: https://www.telus.com/en/bc/outages
a month ago
I clicked the link but I gave no option for repairs. Did you send this report through to the appropriate department??
Regards,
Outback Maintenance
Brian Hildebrandt
C: 250.306.7356
a month ago
If you click on "report an outage" twice, you'll see the first option to report cabinet damage.
We only ask to fill this out because there is some more information that we need