Recent ActivityMost RecentNewest TopicsSolutionsWant to cancel service! Hello, I have ported my number to a new provider but keep getting billed by telus. How do I cancel and get the credit for the service which isn't being used or provided? Thank you for the help. SolvedHow Do We Get Better Cell Coverage in My Area? I live in a country residential area in the Comox Valley on Vancouver Island and we have horrendous cellular service. Like, zero bars of service. In my area, we need to either use “calling over wifi”...SolvedRoaming I keep getting annoying messages about roaming charges when I am in Canada near the Washington USA border. Is there any place that Telus can be notified when I am in this area (which I am frequently...SolvedTravelling / Roaming Questions I recently changed my plan (after speaking to a rep) to '5G+ Complete' with $0 unlimited long distance pack (27 countries) as I will be travelling to Mexico (with a short business trip to the US) for...SolvedConfusion around travel with former 5G+ Complete Explore plan Similar discussion: Confusion around "travel" information and the 5G+ Complete - Unlimited Explore plan | TELUS Neighbourhood In January, I signed up for the 5G+ Complete Explore plan. I w...SolvedWind back call from 8338960450 Hello， i received a call from 833-896-0450 claimed that he’s Telus rep offering wind back offer for me. He’s offering Telus plan for $35/mth for CAN&US and Koodo $25/mth for CAN&US. Is this number ...Solved5G or not I have 3 phones on with Telus all using E-sim card Samsung 24 Ultra, Note 22,and Note 20 they are in the same house and all phones side by side only the 24 shows 5G the other two dont have any thing...SolvedPoor Signal Midwestern Ontario The Telus cellular signal in my area is having some issues. There is a Telus/Bell tower on Maryville Lake Road near Bruce Road 8 in South Bruce Peninsula, Bruce County. When north of the tower, the c...SolvedDo callers know you are not in canada and roaming abroad? If I’m travelling outside Canada and someone calls my Telus number, will they be able to tell I’m not in Canada? Like will anything show up differently on their end, or does it just ring through norm...SolvedTravel Pass with Easy Roam I am travelling to England and Italy next week and want to add the 14 day travel pass International to my 2 lines. When I try to do so, both the website and the app tell me it can't be done at this ...Solved
