Community Spotlight3 MIN READStreaming on TELUS - Februrary 2026A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutions777222 hi, I received a text message awhile ago from 777222. the sender wanted to help me troubleshoot our internet connection. I initially arranged a time for the call but then couldnt shake the feeling it...Try to port over a phone This has been an absolute pain. I currently have a public mobile phone plan (they are owned by Telus) I received a promo offer from Telus through my public mobility email. I go to use the promo on...one day roaming pass I have a telus loyality reward of being able to recieve several free one day roaming passes. Can I group them together to use on the trip? For example activate 3 one day passes for a 3 day trip ove...How to elevate service issue? Since October I have been dealing with issues related to phone services and billing issues. I have had 3 on-site visits, have spent over 28 hours in total on the phone with support and Loyalty team m...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Duplicate billing and credit reporting on Mobility and Home accounts I just realized today that Telus has been double charging me, charging two credit cards with the same bill and more for years!... I even found a quadruple charge in there! They also repeatedly turn o...How to deal with outside broken wires and very simple people working for telus? Had a technician install new telus internet at the beginning of december. Technician had run to and fro between the house and the street pedestal, and determined that the wiring up on the electrical ...Annoyed of receiving invoices for service account that does not exist. Hi, I am annoyed of receiving invoices by canada post for service account that does not exist. I called customer service and they cannot find account. I am annoyed now. It’s related to Home security-...Billing Issues I ended my Telus services and account last June. But I received an email from a debt collections agency that I owe an outstanding charge on my account. I never received a bill from Telus with the amo...5G Speed Issue I just switched to Telus 50GB unlimited and my speeds on 5G are slower than I had on Koodo. I called tech support and it was elevated 2 levels and I was told the service in my area for 5G was poor. I...Solved
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