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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 73903 Views
  • 252 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 48564 Views
  • 43 replies
  • 7 kudos

TV On Demand

What happen to what is new this week under the TV on demand as not showing any more?

Help1234 by Neighbour
  • 4426 Views
  • 12 replies
  • 0 kudos

Tv sound keeps cutting out.

Unplugging and plugging it back in doesn’t fix it. Cable tv is fine . Telus is the problem. Nothing fixed it

Amazon Prime locking up

Anyone else having problems accessing Prime on channel 424?Mine just locks up at the loading screen.Luckily our TV has it on the remote.

Resolved! I am begging you, please fix the On Demand pause feature

I posted this, probably a year or more ago. Your response was “thank you for bringing this to our attention, we’ll take a look at that”. It’s still just as bad, unchanged. Here’s what happens. I find - for example - a Crave show in On Demand. I watch...

Resolved! Apple TV+ on new Optik boxes

Does Apple TV+ and Disney+ work on the new android OptikTV boxes? I just upgraded my channel packages only to find that neither of these channels (apps) works on my current OptikTV 4K box. Well bleep bleep I added these channels to my lineup precisel...

JJR by Coach
  • 5428 Views
  • 11 replies
  • 0 kudos

Resolved! Long Story Short...

How do I change my Optik TV channels or package [overall] when it isn't showing as a service on MyTelus?? (App or webpage). New Service

JBentley by Neighbour
  • 1071 Views
  • 1 replies
  • 0 kudos

Optik Tv Customization...no go on MyTelus

Hiya neighbours! I have only just gotten Optik TV. To test it out and get a little feel I have opted for the Basics + Pick 5. Mmm well there's a couple channels that I want to change already.. From every how to and forum I've looked at, they all poin...

JBentley by Neighbour
  • 2551 Views
  • 8 replies
  • 0 kudos

Resolved! Pvr

If i have 3 HD PVR’ how many programs can you record at once let’s say i wanted to record 12 different channels at 8PM is that possible with the new Telus PVR’S

Rpm1 by Neighbour
  • 1289 Views
  • 1 replies
  • 0 kudos
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