Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Why are some series not able to be recorded yet an individual show of said series can be?
I'd love to eliminate the channels that we don't get so I can easily find the channels we do get.. Is there a way to set this up? Looked through all guides, remote functions, etc and can't find how to do this. Sure hope it's possible! Thank you!
Cannot find the channel for the racing Formula1 on Optic Tv, please help?!
We’re do I find the channel for Formula1 car racing?
In my wifi app, the status of the modem t3200m is offline but we still have access to the internet. However, I find the connection is slow. What should I do?
Where can I buy just the power adapter for Top box 4k?
I'm looking for a way to pause/schedule my Optik boxes. I have a child that gets up in the night and watches TV. I tried blocking all the channels but she found that you can still use the search function on the remote to access shows. I have gone to ...
Does the Optik TV app only work with WiFi and not data on an iPhone?
I’m supposed to get some more free channels in my new package which ones can I choose from
My Marantz receivers plays no audio if I use my TELUS 4K pvr to play “On Demand” content (but all live content works fine). The Marantz AVR shows “Dolby digital” bitstream but zero audio.If I set the TELUS box to output “stereo” on demand content pla...
