TV
Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 73981 Views
  • 252 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 48610 Views
  • 43 replies
  • 7 kudos

Resolved! Anyone locked out of Crave apps? But can still watch HBO via Optik app/PVR?

Multiple times now, I get locked out of my Crave account and cannot access it via mobile device, Apple TV, etc. However, I continue to be able to access Crave content (eg HBO) via the Optik app or PVR. When I try to log in at crave.ca, it always fail...

Resolved! Optik TV Freezing/Buffering w/third party R7000

Hey guys,As the title states my optik tv doesn’t work well at all anymore with my R7000 router.I ditched the T3200M a while back since the wifi range was very bad on it, and saw some other threads here that suggested the Netgear R7000 as a good alter...

Resolved! Streams on copper

As I mentioned in the Internet forum I am moving to an area with out fibre. How many streams will I get on copper? Thanks.

Resolved! Cisco CIS430 High Def IPTV Unit

I've noticed that the oval LED around the power button on the front of the unit is a solid bright yellow colour rather than green. Same with the link light. Everything I've read states these should be green. I'm not having any problems with the funct...

DMT by Organizer
  • 3043 Views
  • 2 replies
  • 0 kudos

Resolved! OPTIK TV - No Audio

I don't have any audio after turning on the cable box/TV/receiver/amplifier. There is video, but no audio. After re-booting the cable box, there is audio. I obviously don't want to re-boot numerous times per day and I hope there is a solution. This s...

Resolved! renewing or cancelling agreement

I have a contract which expired in mid June and since that time my bill has steadily increased and any attempt I have made to speak with someone about the issue has only resulted in frustration on my part. I have attempted to reduce the number of the...

Di444 by Organizer
  • 3990 Views
  • 3 replies
  • 0 kudos

Resolved! crave+movies+hbo

I just had optik tv installed one my pkgs. crave+movies+hbo will I be charged or are the movies free

captcarl by Organizer
  • 2908 Views
  • 2 replies
  • 0 kudos

Resolved! Need to buy fibre cable to rough in my open walls for tv

To anyone who can answer my question...what kind of fibre optic cable should I buy (by the lineal foot) to run through my open walls to where the tv will go? It will go from telus’s Fibre connection in our building all the way to the tv. All I need r...

Needhelp by Friendly Neighbour
  • 8150 Views
  • 8 replies
  • 0 kudos

Resolved! Arris cable modem - can you use it with Telus Fibre?

I am in a new building with Telus Fibre installed, I have the Telus wall panel in my apartment closet. In the main room there is a combination ethernet / cable jack for TV box (using the ethernet connection) and a landline cat 5 plug on the other sid...

jhp5 by Neighbour
  • 4044 Views
  • 2 replies
  • 0 kudos

Resolved! No code for Android RCA TV

I just bought a new TV - an Android RCA 32" - none of the codes listed in the Telus guide work to program my optic TV remote to turn the TV on and off. Is there a universal code???

DaveH by Neighbour
  • 4871 Views
  • 3 replies
  • 0 kudos
Trending tags
Friendliest neighbours