Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I’ve checked a few TVs and devices and can’t seem to find The Resident on demand. I also checked through CTV app. Is it no longer available in Canada?
Is there a way to program the remote so the Optik button does not also shut off the tv
How do you get these On Demand coupons...are they part of a Rewards program ??
So I purchased a new remote and followed to instructions to pair with the device and TV. The remote works fine for the box, but it will only turn the tv off- it won’t turn it back on.
I need to get my sports theme pack running ASAP and I have lost my remote.The theme pack is added but I can;t get to channel 901 without the remote?Can anyone help ?Ian
This is for people who still have a Slimline 1 Remote and want to control their soundbar volume directly, instead of controlling it indirectly via their TV connected to their soundbar. The main reason for doing this is that your soundbar may be too c...
I’ve got an original slimline remote 1 and I changed my remote before so that the volume adjusts my TV programmed to my TV mode. However, I’d like my remote to now adjust the volume on my receiver programmed to my AUX mode instead. Unfortunately I’ve...
Has anybody seen such a link - download a spreadsheet? There are way too many graphics on your pages and very little information per viewed page. For example, I would like to be able to see/download a simple 3 column dataset/spreadsheet showing 1) ch...
I have done this before with no issues but last night I switched a theme pack and this morning there is still no change. I know that it states usually within 15 minutes but can take up to 24 hours. Anyways, I did it because I want to watch a show ton...
When I log in it says I have 0 services, but had internet and TV set up this morning by a tech. I've tried linking an account but it says we are linked already.
