Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I am not sure why the move from copper to fibre necessitated a change in billing since the services are the same and we are being billed for services, not a change to their hardware transmission. I have not received my current bill yet which should b...
Help! Every single one of my recordings just skips. I have to rewind and then sometimes it won’t skip for a few more minutes, other times I’ve just deleted them because I couldn’t get through. I have tried resetting, unplugging and I even got two new...
In Season 6 there is only episode 7 and 8. Season 7 is already upload to date. Any reason why?
I'm considering moving from Shaw to Telus as I have fibre wiring available. I see the Ultimate Sports option as a premium when choosing 4 or more theme packs on this channel selection guide, but it isn't as clear on the web pages describing the progr...
I just added PikTV to our services, and I'm not having any luck logging in either using a web browser (Safari 13/mac os 10.15), (Can't open page because server not responding). On my ipad and iphone, it doesn't accept my login info using the email us...
Recently we've have more trouble with the piktv app on our Apple tv where the audio is fine but the video stutters.. Can't even watch a hockey game properly. Any one know a fix?
I have just signed up for PIK TV and have downloaded the app and installed it on my phone and ipad. I can't figure out how to set it up on my TV. Thanks for any guidance!
Hi all!I ordered an Apple TV from Telus as part of my PikTV package. I have downloaded the app and everything but I cannot login to the PikTV app itself. It keeps saying login failed even though the username and password are right. Everything else on...
I am using PIK TV on up to 4 Apple TV boxes in my home. We are never ever utilizing more than 2 streams at a time and 90% of the time we are using only 1 stream. HOWEVER, the PROBLEM is that the PIK TV APP does not seem to realize I have closed the P...
Hi, I have a wireless box that has a really poor signal in my house and today it finally drove me to the point of doing something after having to restart it 10 times for my son. I have had this setup for years and today is the first one this poor (re...
