Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
What the title says. Is it possible? Its annoying when ur tv comes on but ur boz doesnt. And also prevent it from turning my speaker off as well. Need it to keep stay on but want to keep one remote to change volume most of time
I returned some equipment to Telus in July 2021 and it still hasn't arrived . Its being held at recipients request by Canada Post. So this is a bit extreme NO? I mean on hold for six months? I can understand a delay with covid and everything but six ...
Have tried the extended code list. Can't find a code that will control volume on TV. Also can't find how to change the input on the TV from the remote. Ant suggestions?I've also tried programming the Sony remote to control the Telus set-up box. The T...
I just moved my TV service to Optik from Shaw Direct I have to say I find the guide not as user friendly I don't like scrolling through excess channels. Can I change a setting so that I only see channels that I am signed up for?
Anyone have Slimline 2 codes that work on a Sony KD75X85J tv? The TELUS site doesn't recognize the new TV and the existing codes don't work. Closest I got was one that would turn off the tv, but won't turn it back on.Thanks.
For the last few days every time I try to watch a show on Netflix it closes. I can watch it on the web, through Firestick and other devices and options but when I try to watch through the Optic channel it will not work.
I have internet and optik TV service but I'm also a senior that's being charged 144.00 per month. How can I lower my bill cause I am finding the cost is too much for me!
I am using Pik Tv, have the Sports addition package. My TV is hard wired directly to the modem. I have fibre or whatever the top package is called. Even with all other devices in the house disconnect from wife or turned off, sports shows mostly (but ...
My wireless box keeps rebooting every 8 to 10 hours or so and I can’t figure out why? I am just watching Cr@ve Tv shows while this happens or live tv so not a Netflix thing. Anyone else have this happen and have a solution?
Hi - I just installed a new Samsung Soundbar A650. Everything works...except...when I go to watch Crave on Demand, Netflix or Prime there is no sound. All other channels work fine. It's so strange. I have tested it by using my iPad and running these ...
