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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 75968 Views
  • 264 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 49159 Views
  • 43 replies
  • 7 kudos

WatchOptik-->TelusTV+ Live Guide

It's extremely unfortunate that the transition to TelusTV+ ended up killing the ability to watch live TV via web browsers. Instead, your only options are VOD documentaries. Two thumbs down until this gets resolved.

ProFo250 by Neighbour
  • 1474 Views
  • 1 replies
  • 0 kudos

Resolved! Crave some shows not on TV?

Why can't I get some shows on Crave on my TV through the Optik box but I can get them on my PC? In particular, episode 2 of Canada's Drag Race, Canada vs the World?I also tried through my Firestick and it gave a message saying I needed Crave Total, w...

Slimeline2 remote Sony

Anyone can share codes that work with a Sony A80J?Tried the codes in the pdf but seems the volume can’t be control by the slimeline remote.

AKS3 by Neighbour
  • 1305 Views
  • 1 replies
  • 0 kudos

Resolved! Old PIK box Not able to use as android box

I have the previous PIK TV box which worked, until today, as an Android box, but suddenly, it's not working. It displays a screen that says PIK won't work any more. That was just one function of the box for me, (and I didn't even use that!). It seems...

Resolved! Program your Slimline Remote 2 for Optik TV - Optical Volume control

I am trying to get my new TV setup and there isn't a specific code for my TV Samsung UN75TU700DF.I've run through all the codes provided in the PDF, there are a few that work to control the power on and off of the TV and Box. But none of these codes ...

olow by Neighbour
  • 9280 Views
  • 2 replies
  • 1 kudos

Telus Optik Cloud

When will Telus have a cloud based PVR? Slingbox is gone. Shaw has this capability.

glene1 by Organizer
  • 2829 Views
  • 3 replies
  • 1 kudos

Hells Kitchen missing episode

On demand is missing the most recent episodeHell’s KitchenChannel 106Air date November 17thSeason 21 episode 7

Cacaw by Neighbour
  • 2303 Views
  • 1 replies
  • 0 kudos

Missing Lazarus Project episodes

On Demand is missing episode 3 and 4 of The Lazarus Project on Showcase. These episodes were shown on air last and this week respectively.@Amyj

jeyan by Neighbour
  • 1020 Views
  • 0 replies
  • 0 kudos

Recordings entered on app or web browser are often not done by PVR

When I use the app or web browser Telus TV+ to setup a recording they show as scheduled in those interfaces but if I go to the PVR they do not show as scheduled. I have missed many recordings this way. However, sometimes they appear (if having been s...

Cugel by Neighbour
  • 1674 Views
  • 2 replies
  • 0 kudos

Optik tv app and watching recorded shows

I recently switched from Shaw Blue Curve to Telus Optik and I miss that I can’t watch recorded shows on your Optik app in other rooms in my house. For example, I am watching a recorded show on my TV with my husband and then half way through the show ...

Bigmom by Organizer
  • 2374 Views
  • 1 replies
  • 0 kudos
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