Community Spotlight1 MIN READ25 Days To Win Big: TELUS Rewards Holiday Calendar 2025A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsCollection Calls I have been contacted by General Credit Services Inc. collections saying I owe $120, apparently from 2019. I have asked them numerous times to provide me with a bill showing what I owe for. They say ...Why do I have to watch hockey on Prime when I’ve paid $209 for Centre Ice??? Why do I have to watch hockey on Prime when I’ve paid $209 for Centre Ice??? Has there been a data breach at Telus? Can't find an appropriate place to put this, so I'm putting it here. About two months ago I had several fraudulent charges on the credit card I had registered with Telus to pay my account automatica...Coverage of my plan I have the 5G+ Complete Canada-US-Mexico-Caribbean plan but I cannot find anywhere on the Telus website as to the actual countries this plan covers with no added charges. I am leaving on a cruise in...TELUS Business Voice / One Voice+: SIP trunking to external platforms? I am working with a TELUS business customer and need to confirm whether SIP trunking to an external platform can be configured directly by the customer, or if it requires TELUS provisioning. If su...My iPhone won't work in USA I live in the USA. My son in Canada gifted me an Iphone 14 that previously used Tellus in Canada. I was able to set it up with T -mobile but it is not working. I have contacted both the genius bar at...Disney+ Jittery/lag Hello. I have had Optik TV for over 2 years, with Telus Pure fibre 1gig internet. I use the newer style smaller cloud based TV box, connected via wifi. In the first 2 years I had optik TV I had Disn...Stream+ subscription double charge I subscribed to stream + via EPP back in November. First day on November 6th, I was charged twice. I called in, and the agent provided credit towards my cellphone bill (which is with EPP as well). ...Telus TV + cloud pvrRecording ends before the program ends and automatically goes to the next recording. When are changes coming to extend the length of the recording.Telus taking me to collections after an account closure from 5 years ago I recently started getting emails from a collections agency for an account that was closed back in 2020 which was 5 years ago. I have spoken a few times with customer support, the collections team,...
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