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ADT Billing

HevField
Just Moved In

Hi, I believe our ADT security account has now been switched over to Telus.  Our monthly bill was paid via direct debit and this has continued through out the switch, but I have just received notice that we have an outstanding balance - can you advise where the money has been going and can this be re-directed or linked to our Telus account?

 

Thank you.  

1 ACCEPTED SOLUTION

MelH
Moderator
Moderator

Hey there! As much as we would like to help you here, we don't have access to accounts over the neighbourhood to take a look at that.  Feel free to reach out to us through our official TELUS Facebook or our @TELUSSUPPORT Twitter page, or contact our ADT By TELUS team directly at 1-855-958-8181. 

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1 REPLY 1

MelH
Moderator
Moderator

Hey there! As much as we would like to help you here, we don't have access to accounts over the neighbourhood to take a look at that.  Feel free to reach out to us through our official TELUS Facebook or our @TELUSSUPPORT Twitter page, or contact our ADT By TELUS team directly at 1-855-958-8181.