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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by • Community Manager
  • 792 Views
  • 0 replies
  • 6 kudos

Resolved! Pic tv

Can I add to smart hub account

Mikev1 by • Just Moved In
  • 871 Views
  • 2 replies
  • 0 kudos

Resolved! Pik TV Program Can Not Upgrade

After the upgrade roll out in November, the Pik tv box can not update any apps including the Pik app. I have lost the service for a month now. All update is just shown as pending and no movement of the progress bar.

Flybob by • Just Moved In
  • 1593 Views
  • 4 replies
  • 0 kudos

Resolved! on demand missing episode

hi telus, please add the voice season 19, episode 15. thanks

smiling by • Neighbour
  • 910 Views
  • 2 replies
  • 0 kudos

Resolved! Unable to change subscribed channels?

Got notified today that BBC Canada is getting removed and I need to add a different channel. When I go to PikTV section in my account on telus.com - it just spins for a moment and displays a white empty page. Anyone else encountering this? I'm not on...

tek9 by • Organizer
  • 1320 Views
  • 3 replies
  • 0 kudos

Resolved! Missing episodes - please add

Missing from on demand are:The Masked Singer S4 Episode 10Real Housewives of Orange County S15 E8A Million Little Things S3 E2Please add. Thank you.

JennBC by • Neighbour
  • 1086 Views
  • 2 replies
  • 0 kudos

Resolved! Delay in on demand shows

Has anyone else noticed a delay in new shows being available on demand? I’ve read it can take 24-48 hours but there are multiple shows that I watch that aired last week that are still not showing on demand. It’s never taken this long before. Has anyo...

JennBC by • Neighbour
  • 916 Views
  • 1 replies
  • 0 kudos

Resolved! Pik TV through HDMI cable to TV

After a year I'm still trying to find the best way to watch Pik TV as it has been a terrible experience so far. Right now I am trying to watch it through the app on my iphone, connected to my TV through an HDMI cable. I am able to get audio however t...

Cranky1 by • Just Moved In
  • 1540 Views
  • 3 replies
  • 0 kudos

Resolved! Android phone app not compatible with me phone

I started PIK on my pixel 2 running Android 10... The app said there was an update available & moved me to the play store. There I got a message saying the app isn't compatible with my device!Any suggestions?

rcrh by • Organizer
  • 2409 Views
  • 5 replies
  • 0 kudos

Resolved! Pik TV channels

How do I change my channel selections?

CAR1 by • Neighbour
  • 3797 Views
  • 5 replies
  • 0 kudos
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