Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Resolved! Pik tv and rural smart hub

Can I use Pik tv with a rural smart hub plan. Looking for options for the RV? Thanks

New Feature on Pik

Hey everyone, starting Sep 24, 2020, Pik customers can use their My TELUS credentials to access Crave, Sportsnet, TSN and other streaming apps for free, when the corresponding services are included in their subscriptions. E.g. to use the Crave app at...

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psl by Neighbourhood Alum
  • 2170 Views
  • 2 replies
  • 5 kudos

Resolved! CANCELLING Pik TV

How do I cancel my PIK TV online, without having to take a week off of work to get through to Telus, so-called, customer service, or having to take even longer to get through by phone?

HeyLegg by Neighbour
  • 6641 Views
  • 3 replies
  • 1 kudos

Resolved! Too many devices?!

I only have one device I use for Pik TV yet I still lose service due to an error report saying I'm logged into too many devices when nothing has changed.Once this happens I can't connect to Pik TV for hours and I can't figure why?!

Resolved! Flash Player required in web browser

What plans are in the works to function without Flash? This will be another deal breaker in my evaluation of Pik TV. MS Edge, the new browser, blocks it. I agree. Chrome just churns loading after allowing it to run. When it finally loads all on scree...

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WillieB by Neighbour
  • 939 Views
  • 1 replies
  • 0 kudos

Resolved! How do I cancel PikTV?

I’ve searched everywhere on the app and throughout my account on telus.com.I even tried calling and was transferred to optic services but nobody answers the telephone.Does anyone know the process to cancelling PikTV services?

Resolved! Adding devices for viewing

Want to add piktv app to Amazon Fire tablet and Asus laptop but have had no luck. Can you please help by providing process. Thanks

PatPyne by Just Moved In
  • 921 Views
  • 1 replies
  • 0 kudos

Resolved! Re: New service. Internet and Pik TV plus apple t.v.

Hello .. I was just hooked up a Telus fiber optik and a pik tv for my plan. But I was given an apple tv as a gift. Apple tv is hooked up but how Can I get the Pik TV that was in my plan. I am still trying to get to know my apple tv but I have to down...

Leticia by Just Moved In
  • 932 Views
  • 2 replies
  • 0 kudos

Resolved! Web player without Flash

Adobe is killing flash for good on December 31, 2020 (“EOL Date”). Source As September is here I want to know if there is a web player without flash in the way.

Alexrgs by Just Moved In
  • 919 Views
  • 1 replies
  • 0 kudos

Resolved! Sound, but black screen on iPhone app.

The last couple days I’ve been only getting sound, but no visuals when I select a channel on the iPhone app. I’ve tried deleting and re downloading the app, but it did nothing. TV box works fine, but I prefer mobile because it doesn’t pause or buffer...

BritPaun by Just Moved In
  • 1145 Views
  • 2 replies
  • 0 kudos