Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Resolved! Pik TV

Why am I getting an error code 4442413 maximum sessions for platform group exceeded. I have no idea what it means or how to get rid of it.

Salter by Neighbour
  • 4632 Views
  • 4 replies
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Resolved! Too many user ?? We are the only one logged in

How can we keep this from happening. It tells us there are too many users but we are not logged in on any other device ! It has happened at least once a week since we have been using the Apple box with PIk TV. Help !

Resolved! Pik TV max clients

Anyway to tell which devices are logged into Pik TV . for example on Netflix you can

Resolved! Not allowed to LOGIN PikTV app on iPhone 11 Pro Max

I signed up about a month ago for PikTV but have been unable to actually LOGIN using the PikTV app on my iPhone 11 Pro Max. I finally took the time to get through to Telus support. He was unable to tell me why its happening and told me try it on Safa...

Resolved! Pik TV with Apple TV 2 issues

I am currently on hold with Telus tech support and I have a feeling the agent has transferred me into some non-existent queue. Ive been on the phone for 1.5 hours now and most of that has been sitting on hold. I am randomly getting the "max sessions ...

Anna00 by Neighbour
  • 4714 Views
  • 6 replies
  • 0 kudos

Resolved! Audio Description will not turn off on AppleTV

I accidentally turned Audio Desception on one of my channels, it will not turn off even though I disabled it on the channel and in settings as well. I tested on another channel and it does the same. It only is on those two channels it remains

Resolved! i want to replace channels that i do not like

Hi, I want to remove channels on my pik tv subscription that I do not like and replace them with other channels that I want...will I be charged additional fees for doing so? Thanks

Vincent1 by Just Moved In
  • 1538 Views
  • 1 replies
  • 0 kudos

Resolved! max account users

When i go use a second tv with my pik account it says max users. 

Simon1309 by Just Moved In
  • 8955 Views
  • 13 replies
  • 0 kudos