I’m frustrated that my recordings are ending 2-3 minutes early snd I cannot extend the length! What will happen if a sporting event gois into overtime? Am I going to miss the end of the game? What about playoffs that don’t have a defined end time? Wi...
A few months ago I added my existing netflix account to my optic TV package, was working without problems up until this week when I was logged out of netflix on every device and when I go to login it says there's no account with my email address. I c...
I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box). Don't want to stay on hold for 2 hours for them to say I have to do this ...
Hey anyone with the new optik tv boxes notice that their sports stream is about 20-30 seconds behind people with the older optik boxes? Two of my friends have the older boxes and they text me that a team has scored 30 seconds before it happens on my ...
I wanted to watch "Never Rarely Sometimes Always" and a search returns a French version on Crave but not the English version (unless you pay). I'm wondering if there is a licensening issue or something else going on? This is not the first time I've s...
This is not acceptable. We all better get a credit for this awful service that we pay an arm & leg for. Telus doesn’t do anything, they’re the worst providers. We have no choice but to have to be with Telus because of our location but Rogers is in th...
About 5 days ago we added Hayu to our Optik TV package. Hayu has been down for maintenance the whole time since we added it. Is it worth it to wait 2 hours with customer service to try and get a credit for the time it's been down?
There is a high school volleyball game that I'm trying to record. I'm on channel 1985, I press record on my remote and there is no recording when I press pvr on my remote. Why can't I record on this channel?
We have the next box. I can't for the life of me figure out why the Closed Captions are not able to be adjusted.By default the text is default which is too large for us and the backround is black, we prefer clear. I've done the proper adjustments in ...
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