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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1742 Posts

Latest topics in Optik TV

Why does TTV+ Freeze Frequently?

* My TTV+ freezes frequently. It appears to happen more often than not on Live Streaming channels. Many of which I don't not wish to see/select. However, if My Favorites function was "functional" - an ongoing frustrating issue (sorry I digress) cover...

AndroidR by Helpful Neighbour
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Why Does Home Screen Stay On?

When I power up TTV+ the Home Screen appears and stays on "forever" unless you select something or use back button.Why does it even appear and not just go to last viewed channel or format?Or alternatively appear for a few seconds only?!If I wanted to...

AndroidR by Helpful Neighbour
  • 7 Views
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New telus android Box HDR issue

I just received these boxes, but there seems to be an issue with the HDR always being on, even if the program is not in HDR. is there a way for the box to automatically detect the source so that this doesnt happen?

Jordan83 by Friendly Neighbour
  • 1098 Views
  • 11 replies
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 37520 Views
  • 162 replies
  • 5 kudos

Extending 90 day recording limit

So last year on this forum TELUS said that an increases of the 90 day recording retention would happen next year; that is in 2024. Well 9 months in and still sitting at a pitiful 90 days, so when is it being increased?

MrSL by Leader
  • 32 Views
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Losing channels

OWN, OLN and NASA channels are being removed from the channel lineup. What will be replacing them? If nothing, when will we see a bill reduction?

new TV+ Optik box

Just got the new TV+ Optik box required since we added Disney+ to our subscription. I went to add some recordings and the message that "to add this feature to your plan, visit telus.com/recordings to chat with an online agent" First, as this is an up...

Sherrye by Neighbour
  • 122 Views
  • 2 replies
  • 0 kudos

Legacy account

Hi I'm currently a legacy account holder and Telus is doing their best to try and make me give this account up and change to a newer more expensive plan. To have all the channels I have now I would have to add many more bundles just to get what I hav...

jstooch by Neighbour
  • 34 Views
  • 0 replies
  • 0 kudos
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