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My Mobility Account

Forum discussion about TELUS Mobility accounts.

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Resolved! Billing

Why do I have a charge of $25.00 per month for Shareable Data? What is it?

Resolved! MMS and Data Block

I've noticed a number of older threads that attempt to answer this question without any clear answer, so I've submitted a query to Telus Support. Text of Message Submitted to Telus SupportIt would be most helpful to have an authoritative article that...

Resolved! A very confusing problem to do with log in and bill payment

My partner and I have a phone each with different numbers. Historically I have always paid the bills. He wanted to be able to log into the account. I applied to have him put on the account as a second which TELUS did for us. Now I can’t get in myself...

Resolved! Additional information is required to process

So far I have not received an answer from Telus whichAdditional information is required to process my order and finalize my I already wrote two emails and got no reply so far, it's been 15 days from the payment of my purchaseBest regards Augusto Schi...

Resolved! Bring-it-back program. Upgrade after 1 year?

Hey!I was hoping to get Apple’s latest iPhone in a couple of weeks on the bring-it-back contract. I was wondering if I wanted to upgrade after 12 months, rather than 24 months, how much would it cost?It states on the Telus fee you’d pay the bring it ...

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