My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Can’t upgrade plan through My Telus

I’m currently on a “Your Choice Premium” plan that gives me unlimited talk/text and US coverage, with a 6GB add-on that I share with my wife’s “Your Choice Premium”. Her plan has a bonus 2GB added to the shared data pool. I’d like to switch into the ...

Kaadk by Neighbour
  • 3940 Views
  • 1 replies
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Resolved! Peace of mind connect plan

If I connect a tablet that has texting capability to my peace of mind connect plan is texting from the tablet included or extra?

SWA by Neighbour
  • 6597 Views
  • 7 replies
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Resolved! Switching from Prepaid to Monthly wth same phone number

I was just wondering how I would be able to switch from a prepaid plan to a monthly plan but keep the same phone number? There is a link in the prepaid management page that says "Switching to a monthly plan" but directs to the monthly plan store page...

ic3dloc by Neighbour
  • 11327 Views
  • 6 replies
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Resolved! telus suspended my acciunt for "suspicious activity"

This happened because I never called them back after phone number transfer failed despite telling the Telus CSR at the Internet kiosk that 778-two two eight - three13 four number mightn't work. WHEN IT WAS MY FIRST PHONE THIS HAPPENED AND YOU GUYS AU...

Resolved! Refund Text Message

Not sure if this message is legit or a scam? Got a text message from a 705-242-8301 number telling me to click a link from telusmobilecarrier.com and it brings me to an interac etransfer page saying I have a $75.50 “mobile refund” and to enter my ban...

Resolved! Service agreement

Im on a corporate account. Back in October I did an early upgrade over the phone and was sent the new service agreement. I gave authorization over the phone once I had looked over the agreement and the order was processed. Now I am being told that my...

Telly by Neighbour
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  • 1 replies
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