TELUS Neighbourhood

brulaz · 12-19-2022

Ordered a Black Friday deal with new phone and plan. All is good. The latest bill is what I expect.But there was something in the confirmation email that wasn't expected and I don't understand:"Credits and discountsOne-Time Bill Credit $50-$50.00Re...

brulaz · 06-01-2022

How soon after adding a new line to our account (currently 2 lines with 50GB each) can I cancel it?Our son is visiting for a month from Europe and needs a phone sim with ~50GB data for work.I was thinking of just adding a new line to our existing acc...

brulaz · 06-21-2020

We currently have a pair of:Peace of Mind - Unlimited Canada-US talk, text, and endless data (10GB High Speed)with the family discount.But doesn't look like we'll be going anywhere near the USA anytime soon so would like to change our plans to:Peace ...

brulaz · 06-07-2022

Thanks.Just talked to staff at a Tesla store and they confirmed. We have a phone that works fine with Telus sims (just replaced it a few weeks ago), so will get a new Sim for it and add another 50gb line to our account when our son arrives.

brulaz · 06-04-2022

If "provisioned on a month to month " means Prepaid, that won't work as Prepaid data is outrageously expensive.If it means I can add another 50 GB line to our family account, then cancel it in a month, that would be perfect.

brulaz · 06-23-2020

Good advice!Called up and it's all taken care of.

TELUS Neighbourhood

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How soon after adding a new line to our account can I cancel it?

Change plan problem

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