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Returned Device

Ric1
Just Moved In
Hello. So I returned my s7 before the 2 week trial period was up. No issues doing this at Best Buy. Just wondering how long it takes before I see my device balanced cleared? Still showing I owe $800 even tho I returned the device. Hasn't even been 24 hrs yet but just curious. Thanks
1 ACCEPTED SOLUTION

Ah.... that's not good. You need to go back to the store! That means they didn't return it properly! Your contract should be cleared immediately!

Mobility Client Care Rep

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2 REPLIES 2

NFtoBC
Community Power User
Community Power User

Probably a couple of days until the BestBuy info gets sent to Telus & acted upon.

NFtoBC
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Ah.... that's not good. You need to go back to the store! That means they didn't return it properly! Your contract should be cleared immediately!

Mobility Client Care Rep