My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Installing home phone

When Telus is installing the home phone, are there any forms to be filled or information that we need to provide?

maldini by Organizer
  • 5037 Views
  • 4 replies
  • 0 kudos

Voicemail and dial tone for home phone/landline

How do I completely turn off home phone/landline voicemail? I don't want it. Also, My dial tone is a rapid beep, beep beep, beep even though there are no voicemails. How do I get it to stop?

hawki by Friendly Neighbour
  • 3886 Views
  • 1 replies
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telusplanet.net to telus.net

I have been a telus customer forever, I have a telusplanet.net e mail and would much prefer a simpler telus.net address. Can I transfer or do I have to open a new account. If I require a new account, how do I do that?

mwburton by Just Moved In
  • 14466 Views
  • 3 replies
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Why a 1 Hr. 20 Min. Wait Times for Customer Service Rep Online?

I had a relatively simple question and one I believed to be resolved using the self-serve online method. Imagine my surprise to discover 1) that what I wished to do needed to be managed by a customer service rep; 2) that I could not 'speak' (opted fo...

tscruzin by Just Moved In
  • 3955 Views
  • 1 replies
  • 1 kudos