Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Discuss and/or ask questions about TELUS Mobility devices and equipment.
738 PostsDiscuss and/or ask questions about TELUS Mobility services and solutions.
827 PostsTrying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...
I have been had a Telus business account for years. This is the first time I’ve done Bring It Back where I returned a phone via mail instead of doing it in person at a Telus mobility store. I’m being charged and extra $475 due to “heavy wear and tear...
Hello I have a Telus account with me and my grandmother. Her plan has unlimited account wide calling and I have the us/can account. I am wondering when we go into the states from Canada will she be able to call me without being charged since she has ...
Not a complaint. I have now twice visited the local TELUS store (Brentwood Mall, Burnaby) for changes to mobility plans. Both times I had prompt, courteous and informed service. The rep obviously knew his stuff and provided good suggestions and helpf...
I returned my perfectly fine phone to Telus in September via mail. I tracked it and it has been delivered. But now there is a $590 bring it back charge in my account! What is this?
Is there a way to dial something to turn caller id on for one call when it is normally off on the mobile phone? It is normally off for security reasons.
I am so pissed! Been on hold now for over 2 hours and 50 mins as I a being transferred to a 3rd department within Telus mobility! Trying to migrate one business account to a personal prepaid account. Waited 15 mins for business customer service who s...
Hello, I want to give a shoutout to a customer rep Kawal who really helped me out and was patient with me in sorting out my billing and provider transfer back to Telus. I accidentally hung up when he mentioned that I'll be transferred over to a revie...
Hello, I am having issues with stream+ ever since I first got it. I had signed up for stream+ on sept11, and successfully activated netflix but had issues with disney & prime. I spoke to telus support 3 separate times, they figured out disney and was...
When checking my messages history not all of my messages are showing. Why? Is it something I did? If I delete them from my mobile device does that remove them from my messaging history?
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