Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

761 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

861 Posts

Latest topics in Mobility

Returning Bring it back phone

I reached the end of my 2 year bring it back (BIB) agreement and was not pleased with the Telus renewal options so I switched to Bell. I tried to return my phone to a store before the agreement expiry date and they said I had to get a return label on...

Gerryt by Just Moved In
  • 9 Views
  • 2 replies
  • 0 kudos

Telus Promotion was just a JOKE

Since November 25, my girlfriend and I have been strung along by Telus for an entire week. We visited the Telus store at UBC on Monday to ask about Black Friday deals. The staff recommended what they called "the best deal ever"— which now was a JOKE....

Stream+ Activation Error

Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...

Cwg23 by Neighbour
  • 4818 Views
  • 68 replies
  • 0 kudos

Voicemail to text

Trying to set up Voicemail to Text to go to a specific email address - the support page says do this in your account but I can’t find out where.

Stevo2 by Neighbour
  • 74 Views
  • 3 replies
  • 0 kudos

failed switch my home phone number to new mobile number

I am following guide "Subscriber phone number change", filled all my information and submit, and got a error message "[FailureReason [code=PV-413, description=numberPortItem.dslActionCode IS REQUIRED, field=numberPortItem.dslActionCode]]". Please adv...

YanQ by Just Moved In
  • 25 Views
  • 0 replies
  • 0 kudos

Resolved! Why Telus Needs to Rethink Its Policies

I purchased a brand new iPhone 16 Pro Max and signed a two year contract. Before handing me the sealed box, the sales associate informed me that it was store policy to open the box and check if the phone was working. I hesitated, saying I am sure it ...

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