Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

779 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

906 Posts

Latest topics in Mobility

re: Cannot Send or Receive SMS txt messages

Hello,I cannot receive SMS text message on my account. It tried switching phone and switching SIM card. It still didn't work. I have an iphone and can receive imessage through Apple ID, but cannot receive SMS text through the phone number, even if th...

pdn3791 by Just Moved In
  • 5 Views
  • 0 replies
  • 0 kudos

Stream+ Premium unable to active the subscription

Hi, when i went to link my amazon, disney, netfix account to stream+ but it always shows this error.Sorry, your subscriptions list is not available at this time. Please try again or check back later.Already talked to the telus technical departnment p...

ompala by Neighbour
  • 83 Views
  • 5 replies
  • 0 kudos

Account Reactivation

My Account was randomly cancelled, some random person reported it as fraud. Since then I connected with the Customer Service and email them my documents to get my services back at [email protected], but haven’t heard anything from them yet.

Telus making it impossible to replace my eSIM card

i changed my phone number and now Apple requires my new number be attached to the eSIM card, which has to be done through my carrier. So I backed up my phone and assuming there would be no problems verifying like last time, I deleted it. So now I go ...

SIM Card

Does anyone know if the prepaid sim cards are different from the monthly cards? THX

Ios18 carrier profile

Eversince on iOS 18, i have to reset my network settings once a week for data to work, and then yesterday wifi stopped working, is there a way to revert the changes back to the iOS17 carrier profiles in the next update as it was working flawlessly, i...

arthp by Just Moved In
  • 51 Views
  • 2 replies
  • 0 kudos

Price Match - What’s going on???

I went to a Telus store a week before Black Friday because my bring back device was due and asked the employee if I could get a price match if Telus had better deals on Black Friday.The employee said yes and gave me a paper with 2 QR codes on it. One...

Slum by Neighbour
  • 54 Views
  • 1 replies
  • 0 kudos
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