For the last three days, myself and many others in the Vancouver are have been having problems with mobile data at specific times. From about 2:30 PM Pacific time until sometime after 6:00 PM, certain sites will not load at all and many other sites (...
is this number a joke no one is answering! on hold for nearly 1hr still no answer. When they want the bill paid everything is available when you want a device to get credited back al hell brake loose and no one could even dare help on that. Worst of ...
Suddenly today wifi calling stopped working. I've done all the typical troubleshooting options. is there an outage occurring? When can I expect it to be back up? telus service is almost non-existent where i live, so i rely on the wifi calling capabil...
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...
I am wondering if this is a scam. I have received a number of calls from these people - CONNECT 6 GROUP - which has an office in Toronto and they claim to be Telus vendors. They know all my information including how much my last bill was, all of the ...
Made the mistake of signing up for home and mobile services with Telus after speaking to a door to door Telus representative. Some family members also signed up at the time for home services. We were told our $70 connection fee would be waived and th...
Has a sales representative misled anyone else? I was contacted by Telus on August 4th and sold a package that I clarified concisely with the sales agent twice before agreeing to so I could ensure it was better than my provider at the time. I was told...
I am very ill and I have been dealing with overcharging me every single month. I have been on the phone with countless different parties ( over 20 hours in the last five months ) and they have cut my phone off over and over again because of their scr...
Why is Telus so terrible? Have been using for at least a year and there is consistent connection issue. Randomly, there would be no network. If I place phone in the same spot for a day, I would get no connection at random times such at day, night, or...
Around Dec 2023, I reported my S21 lost/stolen to a Telus operator. Instead of telling me that Telus does not provide the insurance offered, she sent me a new phone on a new line. Since Dec 2023, I have been paying for 2 contracts and 2 devices. Even...
This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.
