Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

757 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

1189 Posts

Latest topics in Mobility

Resolved! MMS forwarding

Hi, I’m a vintage phone enthusiast and basically put my smartphone in a drawer as much as I can. When my sim is in an older device, I can usually get call/text/data with my plan - but not always mms. When I get an mms message to one of these devices,...

Bring it back program is a joke

I didn't realize most people have their mobile contract in hand to know when to bring back their phone on time with the bring it back program. I missed the date to bring it back by, and they charged me for the phone. I called Telus and asked if I cou...

Playback Error - Decoder Failed

Using an adroid tablet when in the Telus TV+ app and click on any recordings I get "Playback Error - Video playback unavailable, error TVPE-99999. Decorder Failed: c2.android.avc.decoder". I also get this error when I go into Guide and select a chann...

VP84 by Neighbour
  • 111 Views
  • 3 replies
  • 0 kudos

Stop getting alerts when travelling to other countires

Hi, I travel between Canada and the US every day for work and am constantly getting messages like “welcome back to Canada!” etc. Hoping for a way to turn off text messages from Telus each time I change countries, without just blocking the number (I s...

DylanH by Just Moved In
  • 78 Views
  • 2 replies
  • 0 kudos

Poor Network in my home area

I am with Telus with 2 lines. At my home address, the network connection is Very very very very poor. Even though I have enabled the WIFI calling, the calls gets disconnected or the other person can't hear anything. Even on the driveway out side my h...

Ulefone Armor 26

Telus doesn't seem to offer any phones with micro SD options which interest me, and that means looking elsewhere for phones. The Sonim XP10 simply doesn't offer me what I want for the price, as far as storage and memory go. I'm curious about the Ulef...

Help with poor device.

Ben with Telus for 26 years. Had good and bad phones, survived all. Now, I have a Pixel 8, and the battery does not last six hours with moderate use - emails, random searches and reading news. No videos or social media. Locked with the rest of the co...

IR100 by Neighbour
  • 162 Views
  • 6 replies
  • 0 kudos

Resolved! Can't email to text Telus

I'm sending emails to phone number [email protected] but it's not coming through (to text). Is this still an option for Telus or do I need to change parameters on the phone to start receiving texts from email? Bell and Rogers email to text wor...

mick4041 by Just Moved In
  • 76 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelling Smartwatch Plan?

Hi, I am a current Telus customer and I have a mobility plan. I am considering purchasing an LTE Samsung Smartwatch NOT from Telus and adding it to my account with the "OneNumber" feature. I understand there is a monthly fee to enable this feature. I...

mmmmmm by Just Moved In
  • 134 Views
  • 1 replies
  • 0 kudos
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