Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

766 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

1212 Posts

Latest topics in Mobility

Shipping

How long did it take after you received the your order has been submitted for shipping , for the order to physically ship out? I received the email yesterday that my order was submitted for shipping but no updates since.

Kay420 by Just Moved In
  • 5 Views
  • 0 replies
  • 0 kudos

Poor cell signal

We just moved into Keswick Landing and are experiencing the worst cell reception ever. We have three cell phone with our plan. This service is not worth the money we spend with Telus with this crappy service. You need to fix this. You pride yourself ...

Online ordering taking forever?

I placed an order via the Telus app on April 7th for a refurbished iPhone 14 Plus and received the order confirmation email with my order number and it said I should receive a shipping confirmation email shortly once it’s been shipped. It has now bee...

Password reset by some Telus associate

I got a call from Telus mobility promotion team associate Jack Smith Code Jack 1432, he asked me for my username and password and sin and when I refused to do so, he tried to reset my password and tried to get my Telus account without my permission. ...

Jagjit by Just Moved In
  • 529 Views
  • 2 replies
  • 0 kudos

Resolved! iMessage phone numbers on phone bill

Hello,I was wonder if with iMessage while hooked up to wifi or data if the number or numbers that are being messaged will show up on my phone bill, or if it shows up as data used?

Mobileop by Just Moved In
  • 231 Views
  • 3 replies
  • 0 kudos

Poor Plan Options

Is it just me or do the plans on offer seem like they are very poor in terms of options. I don't need 200 GB of data. I have wifi and internet with Telus. Why would I need 200 GB's .120 is more than enough for me and my wife but the only option for u...

Jjmh1991 by Just Moved In
  • 124 Views
  • 1 replies
  • 0 kudos

Bring It Back Program and Telus is so untrustworthy

So my term was up, usually I go in store to do the bring it back but I’ve done it a good few times now so I figured I’d save myself time and do it online.Never. Again.I got the text saying my phones been accepted so look out for a credit, great! I kn...

bailx13 by Friendly Neighbour
  • 232 Views
  • 3 replies
  • 0 kudos

Telus Mobility Number

Just received a call from the number 1 (833) 382-8432 that shows up as Telus, and the person over the phone was offering Koodo mobile plans for Telus internet customers. I tried searching up the number but don't seem to find anything. Is this a legit...

WH9 by Just Moved In
  • 205 Views
  • 2 replies
  • 1 kudos
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