Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

770 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

880 Posts

Latest topics in Mobility

Login Failed, Error Code:LGN-301

I have cleared cache and data and reinstalled the My Telus app in Android 14 which however did not solve login issue. I cannot download my billing statement from Telus webpage from desktop which requires me to get the billing statement from My Telus ...

Roi by Just Moved In
  • 9 Views
  • 0 replies
  • 0 kudos

Resolved! Black Friday order is not processed

I ordered a mobility plan with eSIM during black Friday and it is still not processed. I really want to get it before next Monday due to some personal issue.I am asking here as I I were not able to call in (always need to wait) and there is no online...

MuMu3 by Neighbour
  • 32 Views
  • 1 replies
  • 0 kudos

SIM move from locked iPhone to new unlocked iPhone.

I presently have an iPhone 7 Plus that is locked to Telus. Can I move the SIM card from the iPhone 7 Plus to a new unlocked iPhone 15 Plus purchased from Apple as is or do I need to have my iPhone 7 Plus unlocked before moving to the new phone? If I ...

jimmyS1 by Neighbour
  • 31 Views
  • 4 replies
  • 0 kudos

South West Edmonton Cell Service

I have been living in the Keswick/Windermer/SW area of Edmonton since 2016 and we keep getting told by Telus that, it’s a “new” area, hence the bad cell service. The dead zones around the SW are an absolute JOKE. For what we’re being charged, somethi...

JPuddy by Just Moved In
  • 21 Views
  • 1 replies
  • 0 kudos

Stream+ Activation Error

Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...

Cwg23 by Neighbour
  • 5636 Views
  • 75 replies
  • 0 kudos

Sale scam technique?

Got a call from Telus. Talked to a Philippines female agent by the name Jess of Activation Team. She said Telus has a promotion now. A Mobility plan for 3 countries Canada-USA-Mexico plan with unlimited calling to and from 3 countries, 200 GB data fo...

Price Match

I submitted the price match request and its been 2 weeks now. No message or email regarding price match. When i called customer service, they said they do not see anything regarding this request on their end. i would like to resolve this asap.

Elinikki by Just Moved In
  • 34 Views
  • 0 replies
  • 0 kudos
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