Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

728 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

812 Posts

Latest topics in Mobility

Mobile Internet Problems - Vancouver area

For the last three days, myself and many others in the Vancouver are have been having problems with mobile data at specific times. From about 2:30 PM Pacific time until sometime after 6:00 PM, certain sites will not load at all and many other sites (...

Moofey17 by Friendly Neighbour
  • 34 Views
  • 0 replies
  • 0 kudos

Consistent no network at random, has been over a year

Why is Telus so terrible? Have been using for at least a year and there is consistent connection issue. Randomly, there would be no network. If I place phone in the same spot for a day, I would get no connection at random times such at day, night, or...

Jjmm by Just Moved In
  • 37 Views
  • 0 replies
  • 0 kudos

Misleading Sales

Has a sales representative misled anyone else? I was contacted by Telus on August 4th and sold a package that I clarified concisely with the sales agent twice before agreeing to so I could ensure it was better than my provider at the time. I was told...

Help3 by Neighbour
  • 210 Views
  • 2 replies
  • 0 kudos

Over charging me Every single month

I am very ill and I have been dealing with overcharging me every single month. I have been on the phone with countless different parties ( over 20 hours in the last five months ) and they have cut my phone off over and over again because of their scr...

Used Up All High Speed Data

I received a text message this morning saying I had "used up all of your high speed data". We have two devices each of 200Gb data. This was less than 24 hours into my new data/billing month. Obviously there is no way I used 200Gb in 24 hours, over 1 ...

Telus promotion for upgrade

During the phone conversation representative told me that I have a promotion on my account if I upgrade my plan, then I can upgrade my device toso the agent change the plan from $25 monthly to $65 monthly, and then mention that I cannot upgrade my de...

Karan1 by Neighbour
  • 874 Views
  • 4 replies
  • 0 kudos

Stream+ Prime account

Hello, I am having issues with stream+ ever since I first got it. I had signed up for stream+ on sept11, and successfully activated netflix but had issues with disney & prime. I spoke to telus support 3 separate times, they figured out disney and was...

angie3 by Neighbour
  • 64 Views
  • 1 replies
  • 0 kudos

wifi calling not working?

Suddenly today wifi calling stopped working. I've done all the typical troubleshooting options. is there an outage occurring? When can I expect it to be back up? telus service is almost non-existent where i live, so i rely on the wifi calling capabil...

mattf1 by Neighbour
  • 307 Views
  • 12 replies
  • 0 kudos
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