Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

709 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

1087 Posts

Latest topics in Mobility

Support Up Selling and not resolving issues

Spent just over 2 hours on the phone with OFF-SHORE support. Few things I noticed:1. Every agent I was supposedly passed to had the same voice inflection and mannerisms. Is this normal?2. Instead of trying to resolve the issues, I was constantly bein...

Vio1 by Just Moved In
  • 0 replies
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Does Telus still support email-text MMS?

Does Telus still support email-text MMS? I used to send mms from my outlook to phone by, but apparently not working anymore. Someone has suggested to add leading 1 in front of 10digit#, but it works only sometimes. Any ...

Timz by Just Moved In
  • 0 replies
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Poor cell service Murrayville, BC

My cell calls keep dropping or people say they phone me and it goes straight to voicemail but my phone doesn't ring. I called Telus and they said because the lamps were changed in Murrayville the cell service is terrible and it's not in their budget ...


About a week ago people have been trying to call/text me and was not able to get through. I am however able to call and text people just not receive. Not sure what's going on.


So, I have a Telus mobility debt in collections. My main concern is that my ex had lost the original phone on the bring it back plan o had her on. Then she got a new phone and signed some papers ect..but now that phone and her bill has become my debt...

Grayson by Just Moved In
  • 1 replies
  • 0 kudos

Super Slow and unreliable LTE & 5G

Switched to Telus from Rogers a few months ago and am on their business 5G account. Switched cause of the deal I got, but have been finding the LTE/5G to be horrible. I'm in Richmond, but go to Vancouver, Burnaby, Surrey and Coquitlam often. In every...

TKO604 by Just Moved In
  • 4 replies
  • 0 kudos
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