Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

767 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

1211 Posts

Latest topics in Mobility

New phone

New phones come with a new sim card and give you the option to use the new or your old one.I am inclined to use the new one , is there any reason I should not ?

ralcra by Neighbour
  • 1 replies
  • 0 kudos

Password reset by some Telus associate

I got a call from Telus mobility promotion team associate Jack Smith Code Jack 1432, he asked me for my username and password and sin and when I refused to do so, he tried to reset my password and tried to get my Telus account without my permission. ...

Jagjit by Just Moved In
  • 2 replies
  • 0 kudos

Extra data charges

Confused as to extra billing charges recently on my Telus monthly bill and exceedingly long wait as per trying to talk to an agent. if travelling I do have the Easy Roam plan but I have not been travelling but all of a sudden am getting extra data us...

Resolved! iMessage phone numbers on phone bill

Hello,I was wonder if with iMessage while hooked up to wifi or data if the number or numbers that are being messaged will show up on my phone bill, or if it shows up as data used?

Mobileop by Just Moved In
  • 3 replies
  • 0 kudos

Poor Plan Options

Is it just me or do the plans on offer seem like they are very poor in terms of options. I don't need 200 GB of data. I have wifi and internet with Telus. Why would I need 200 GB's .120 is more than enough for me and my wife but the only option for u...

Jjmh1991 by Just Moved In
  • 1 replies
  • 0 kudos

Bring It Back Program and Telus is so untrustworthy

So my term was up, usually I go in store to do the bring it back but I’ve done it a good few times now so I figured I’d save myself time and do it online.Never. Again.I got the text saying my phones been accepted so look out for a credit, great! I kn...

bailx13 by Friendly Neighbour
  • 3 replies
  • 0 kudos

Telus Mobility Number

Just received a call from the number 1 (833) 382-8432 that shows up as Telus, and the person over the phone was offering Koodo mobile plans for Telus internet customers. I tried searching up the number but don't seem to find anything. Is this a legit...

WH9 by Just Moved In
  • 2 replies
  • 1 kudos

Resolved! Device Care

It dosent look like there is a repair center in Kamloops? I went to the Mobile klinik in Aberdeen Mall but they told me they do not do insurance claims.Looks like my only option is to drive 2 hours to Kelowna ?

ralcra by Neighbour
  • 2 replies
  • 0 kudos
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