Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

779 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

1246 Posts

Latest topics in Mobility

Streaming throttling

Hi, why is there such throttling of streaming from my mobile device? I’m on a 5G+ plan (with a 15 Pro Max phone), but I can barely watch Twitch or YouTube at 720p. Speedtest always shows 200+ Mbps and otherwise the internet is really fast, but what i...

kusius by Just Moved In
  • 6 replies
  • 0 kudos


I live in Belle River Ontario ( Lakeshore Region near Puce) We have the worst cell phone signal strength and a massive dead zone where not only does your DATA not work, but your Phone Cell strength is zero and also doesn't work. Last Summer our Mayor...

Access to mailbox from abroad with talk & text

Hi, for a project, I got a separate talk and text 100 prepaid sim card. The website and the sales clerk said it works internationally, but this is not the case (it can only receive talk and text from abroad). I'm traveling right now (I'm in Europe) a...

Door to door rep scammed me

I just got signed up by a representative named “Michael” (I don’t even know if that’s his real name) in Brampton, ON last night at 9pm? He was going door to door apparently and he knew I was in a rush to go somewhere but what can I do as I wanted to ...

Pockyy08 by Just Moved In
  • 1 replies
  • 0 kudos

I’ve been lied to and scammed

I’ve switched two phones from Rogers(great provider) to Telus because of the unbelievable deal offered to me $80 after tax for both lines ($40each). Telus does record all conversations so I know they have record of the conversation but now they will ...

Mgsl by Just Moved In
  • 1 replies
  • 0 kudos

group messaging fails to download

I recently switched from Bell to Telus on my Pixel 8. MMS and RCS worked fine while on Bell. Now that I'm on Telus, I'm constantly getting errors in the google messages app that it can't download. It just shows this I've tried everything... reboot, c...

oggie by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! contract determination

so why would U have to charge me 400 some what when the worrantee is done from Samsung ? the battery quit working I asked tio get new phone with out been peanalized no luck anyhow using a Samsung S22 Aultra. Love it. How does the systom know what dev...

Long Distance Calls over Facebook Messenger

I was under the impression that phone calls made using Facebook Messenger are not charged long distance fees. I called a relative in the US using this format and was charged LD fees?!! Could someone clarify this for me?

skilandv by Just Moved In
  • 2 replies
  • 0 kudos
Friendliest neighbours
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.