Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
777 PostsLatest topics in Mobility
Wifi calling not working
Hey, Doing this on behalf of my bf cause his account won't link but we live out in the wood and need wifi calling other wise we have no way to contact anyone. It was working fine then at some point today Dec 12 it stopped working and he tried all the...
Double billed for my IPhone, What can I do or who can I contact
Hi,I recently switched to Bell after many years with telus, but I still had a contract with one of my phones, which still owed money approx $1500. which was the termination charge from Telus, which I was ok with. But after a couple of weeks Telus cal...
Not able to use roaming
I am in Hong Kong for several days and I expect roaming is available as I checked the coverage map. However, i cannot connect to any providers here and it keeps having No service. I tried restarting, resetting network and ask telus expert. I also che...
wifi calling not working?
Suddenly today wifi calling stopped working. I've done all the typical troubleshooting options. is there an outage occurring? When can I expect it to be back up? telus service is almost non-existent where i live, so i rely on the wifi calling capabil...
Promised price on the phone is different than my bill
I was on the phone during November with a telus representative and was told that they would match my fido family plan of 30 dollars a month for 4 phones while also adding unlimited data. I was also told they would give me extra credit to pay off 2 ph...
Stream+ Activation Error
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...
Resolved! Can't use my prepaid phone in Norway @ links to members
I need some help getting my prepaid plan changed to a monthly and activate it so I can use my phone in Norway. Anybody??
Resolved! Is the website flakier than normal right now?
I recently changed my plan and my call control was taken off. I've added it back but when I try to look at my call log or add to the 'accepted list' I get nothing. Tried a different browser, same thing. Logged in from my phone and I don't even see a ...
Wifi calling suddenly stopped working
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Price Match
I submitted the price match request and its been 2 weeks now. No message or email regarding price match. When i called customer service, they said they do not see anything regarding this request on their end. i would like to resolve this asap.
