My cell phone is not working as of two days ago. I will need my bill adjusted for these problems with Telus in next months bill. I've made a repair ticket and did not receive a call back from anyone in this department to repair my phone. I'm seriousl...
I followed all the steps to port my number from Public Mobile. If someone tried to reach me at my original number (the one that was ported over) it works, however my outgoing calls and messages appear to come from the new Telus number. Help!
Hello,I cannot receive SMS text message on my account. It tried switching phone and switching SIM card. It still didn't work. I have an iphone and can receive imessage through Apple ID, but cannot receive SMS text through the phone number, even if th...
Hi, when i went to link my amazon, disney, netfix account to stream+ but it always shows this error.Sorry, your subscriptions list is not available at this time. Please try again or check back later.Already talked to the telus technical departnment p...
My Account was randomly cancelled, some random person reported it as fraud. Since then I connected with the Customer Service and email them my documents to get my services back at [email protected], but haven’t heard anything from them yet.
i changed my phone number and now Apple requires my new number be attached to the eSIM card, which has to be done through my carrier. So I backed up my phone and assuming there would be no problems verifying like last time, I deleted it. So now I go ...
Ordered online. Got an email with two order numbers and was told shipping would be in 1-3 days. It is now 8 days, and the status shows only "order received." Have been trying to call for 2 days now. Collectively, I have sat on hold for 5 hours. What ...
Eversince on iOS 18, i have to reset my network settings once a week for data to work, and then yesterday wifi stopped working, is there a way to revert the changes back to the iOS17 carrier profiles in the next update as it was working flawlessly, i...
I went to a Telus store a week before Black Friday because my bring back device was due and asked the employee if I could get a price match if Telus had better deals on Black Friday.The employee said yes and gave me a paper with 2 QR codes on it. One...
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