My Credits is off my bill for 2 months. Ending up I've paid 52.20$ each month for the past 2 months. I've called the customer service 866-558-2273 which always direct me to create a Support Reqest, saying a billing expert will help me. But each time ...
Hi,I am currently with Rogers, but thinking of signing up with Telus. My partner is currently with Telus but wants to stop her plan. I'd like her phone number and she has no issues with me having it. If I sign up with Telus, can I port her number to ...
My house is a Farraday cage and I need to use wifi calling when I'm inside. I've got a Pixel 7, and I've enabled wifi calling. However, if I get too near a window, the phone switches back to mobile calling, which has VERY poor quality. I want to use ...
Every time I try to get a new device I get this error. The subscriber is eligible for a new phone. The account has a $0 balance. I get to Device payment options and that’s what it says. I have tried on mobile and web on computer
So we recently got a whole bunch of Moto G Pure for the business. Decent phones, but Telus has sold them with a 32bit os. (The phone is 64Bit). We need 64 bit to run required applications. I spoke to Telus reps and they have informed me that Telus do...
I just purchased the pass and now I have zero cell service. I've tried every suggestion on the Telus website but nothing has worked. I feel like I've wasted my money.
Good evening, I recently switched from Koodo to Telus as Koodo offered a Telus plan I could switch to that was more data than I had at Koodo. I made the switch and I no longer see 5G+ and only see 5G my speed for internet is genuinely slower and I ha...
Hi, my # is receiving texts just fine, able to make calls, and can use data, but for the last week I can't send texts (I have a second number which is why I’ve not dealt with this yet). The text just says not sent or sending failed. Using my sim in 3...
Is anyone else getting spam calls that are making it through call control? Over the past few days I've had the same number making it through my call control 1-833-390-3721. When I look at the call control log it says globally accepted number, however...
Hi - I just moved to the West Brant area, and the cell phone coverage is absolutely terrible. The calls keep dropping and there is no LTE coverage in the area. What is the solution to this problem? I feel like with the population booming in this area...
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