Since November 25, my girlfriend and I have been strung along by Telus for an entire week. We visited the Telus store at UBC on Monday to ask about Black Friday deals. The staff recommended what they called "the best deal ever"— which now was a JOKE....
Have a new Apple Watch (cellular) and cannot find the add on option anywhere, to add this cellular device to my existing cellular plan. So my phone and watch share my phone line. Supposedly a $15 add on "Add an individual Unlimited Access plan to you...
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...
I am following guide "Subscriber phone number change", filled all my information and submit, and got a error message "[FailureReason [code=PV-413, description=numberPortItem.dslActionCode IS REQUIRED, field=numberPortItem.dslActionCode]]". Please adv...
I purchased a brand new iPhone 16 Pro Max and signed a two year contract. Before handing me the sealed box, the sales associate informed me that it was store policy to open the box and check if the phone was working. I hesitated, saying I am sure it ...
How do I get in touch with someone about an offer I received that is no longer being honored? The form on the escalation page is unavailable, how convenient.
I just bought a Pixel 9 with the $0/down and $0/month plan and a Pixel watch 3 with $0/down and $10/month data plan. Today when I went into my local Telus store, they had the Pixel 9 for the same $0/down and $0/month but the Pixel watch 3 was complet...
Hello, I was upgrading my phone and realised I had forgotten to hit the Bring it Back slider so I don't have to do the Bring it Back program and somewhere in there my browser glitched and I had to refresh the page. Which I did and I was able to compl...
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