Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Discuss and/or ask questions about TELUS Mobility devices and equipment.
828 PostsDiscuss and/or ask questions about TELUS Mobility services and solutions.
998 PostsHi I am trying to return a mobility device. I was told I will be send a waybill in 24 -48 hours. Nothing a week later. Customer care, loyalty, escalation team no one seems to know or have means to contact the team responsible for sending the waybill....
I submitted the price match request and its been 2 weeks now. No message or email regarding price match. When i called customer service, they said they do not see anything regarding this request on their end. i would like to resolve this asap.
Hello! I have a phone that’s contract ended on the 22nd of December and had a bring it back amount attached to it that I was gonna pay off monthly after my contract ended so I can keep the phone but as soon as my first 2025 bill came out the bring it...
Does Telus have any humans still working for them. All I ever get is a useless stupid chat or that does nothing but give me the runaround. When I get back to CANADA I’ll be dropping my Telus Mobility account
Good evening, I was looking at RedFlagDeals and came across a post about a promotion. I called the number +1 866-558-4146 and was transferred to the sales department, then to the loyalty department. A representative mentioned pricing of $30 per month...
I'm trying to complete my Telus web store order and I need to go through the identity verification process where I upload a picture of my ID and a selfie. The online process isn't working for me, is there a way that I can go to a corporate store to c...
I am in Winnipeg, MB I am 3GB into my 350GB 5G+ data plan I don't have wifi and my speeds are showing up around 5.85Mbps(Download) & 13.8Mbps(upload) and hasn't gone higher then 25Mbps for each of those. What's going on I am in the 5G coverage area f...
Have been trying to submit a price match but the online form link is not working. Is there a new link?
What happened to Telus Customer Service???Used to be the leader and the reason I have been a loyal Telus custiomer for years. But this is about to change!!Need to upgrade my phone. Everywhere I ask, I get a different price for the phone. Incredible.H...
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