Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

763 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

863 Posts

Latest topics in Mobility

Telus Promotion was just a JOKE

Since November 25, my girlfriend and I have been strung along by Telus for an entire week. We visited the Telus store at UBC on Monday to ask about Black Friday deals. The staff recommended what they called "the best deal ever"— which now was a JOKE....

Price match form

I am a new customer and i bought two plan with iPhone 16 two days ago ,waiting for devices. I called for price match but could not get helped, very poor customer service. My service is not activated yet and i got bill for $420 i am very surprised, if...

failed switch my home phone number to new mobile number

I am following guide "Subscriber phone number change", filled all my information and submit, and got a error message "[FailureReason [code=PV-413, description=numberPortItem.dslActionCode IS REQUIRED, field=numberPortItem.dslActionCode]]". Please adv...

YanQ by Neighbour
  • 49 Views
  • 1 replies
  • 0 kudos

Cancel EPP

Has anyone had success canceling EPP? I'm paying $65 for 100GB when regular plan is $50 for 200GB. What is the benefit of EPP?? Been on hold for almost an hour. Absolute horrible customer service.

Rayv by Just Moved In
  • 27 Views
  • 0 replies
  • 0 kudos

Stream+ Activation Error

Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...

Cwg23 by Neighbour
  • 4991 Views
  • 69 replies
  • 0 kudos

Returning Bring it back phone

I reached the end of my 2 year bring it back (BIB) agreement and was not pleased with the Telus renewal options so I switched to Bell. I tried to return my phone to a store before the agreement expiry date and they said I had to get a return label on...

Gerryt by Just Moved In
  • 69 Views
  • 3 replies
  • 0 kudos
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