Recent ActivityMost RecentNewest TopicsSolutionsLoyalty offer not on my order or contract I had a Loyalty offer, which would expire March 10 2026. I could upgrade my new Samsung S26 Ultra: From 256g to 512g. Free. And, get the, "Galaxy watch 8 on us". Doesn't show on my order, or my ...stealing? i accidentally sent 82.32 $ to a closed account, reached out to have assistance on having this wrongful payment corrected and refunded however when calling no one at telus could confirm the payment h...Bring it back refused due to minor wear and tear My bring it back was refused due to minor wear and tear. Their actual quote is “screen and/or back glass have light wear and tear, such as surface scratches and/or scuff marks” How does this not m...Mobility Offer Issue I’m posting this to see whether others have had similar experiences and to highlight what feels like a clear bait and switch or, at best, serious internal incompetence. My TELUS services were up for ...Possible Scam call + emails after ordering phone online? was marked as probable scam The number was 579 880 8822 The email was :[email protected] It all seemed really sketchy and if this is legitimate they were not good at their jobs. After i hun...Try to port over a phone This has been an absolute pain. I currently have a public mobile phone plan (they are owned by Telus) I received a promo offer from Telus through my public mobility email. I go to use the promo on...Bill Dispute Form Not Working When calling in for business mobility support to dispute $1200 in erroneous charges I am only able to receive a texted form, and AI bot told me I could not speak to human. Well the form doesn’t work!...No Telus coverage We recently moved outside of Golden, BC. There is no Telus coverage here. We have contacted Telus numerous times about having no service. We can't call out most of the time and we can't receive calls...Satellite connectivity features on S26 Ultra? Hello, First time posting here, I have pre ordered the S26 Ultra and have read that it is fully capable of using satellite communications/connectivity. Does Telus support this feature? I recently...Get a puk code via online support My SIM is locked and I need my puk code to unlock it. The live chat only provides me the option to get a call back, which is pretty hard with a locked SIM. I haven't found a way to send an email, and...Solved