Is there a way to dial something to turn caller id on for one call when it is normally off on the mobile phone? It is normally off for security reasons.
I am so pissed! Been on hold now for over 2 hours and 50 mins as I a being transferred to a 3rd department within Telus mobility! Trying to migrate one business account to a personal prepaid account. Waited 15 mins for business customer service who s...
Hello, I want to give a shoutout to a customer rep Kawal who really helped me out and was patient with me in sorting out my billing and provider transfer back to Telus. I accidentally hung up when he mentioned that I'll be transferred over to a revie...
Hello, I am having issues with stream+ ever since I first got it. I had signed up for stream+ on sept11, and successfully activated netflix but had issues with disney & prime. I spoke to telus support 3 separate times, they figured out disney and was...
When checking my messages history not all of my messages are showing. Why? Is it something I did? If I delete them from my mobile device does that remove them from my messaging history?
Hi, why is there such throttling of streaming from my mobile device? I’m on a 5G+ plan (with a 15 Pro Max phone), but I can barely watch Twitch or YouTube at 720p. Speedtest always shows 200+ Mbps and otherwise the internet is really fast, but what i...
There are insufficient funds in the account" when you try to make a call. There is plenty of money in the account. When you try to call the number it goes straight to voicemail. This phone is set up on autotop up, has been for months, nothing has cha...
I've been fully activated on everything stream plus offers since the day I signed on, yet I continue to receive an "Action required: Activate your TELUS Films & Series subscription" email every few days. More of a mild annoyance than anything, but st...
I had to call in last month for the same issue and go through an hour on the phone with monkeys (yes literal monkeys) screaming in the background of the support rep I got, just to get this fixed. Now once again, my bill came out, I paid it, and just ...
What have you done to the my TELUS app. I am on the app trying to view my mobility bill and 1. I am redirected to My TELUS Web (with a not "Let's redirect you for a better experience and access to all features, manage this account on My TELUS web") I...
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