06-29-2019 04:01 PM
How do i get this app (home phone 2 go) to work properly. I have given it permission to use the microphone but no one can hear me. I can dial and hear the other person ok. If I call my landline with the app I can hear myself so the mike is working in the app. I tried to call 2 different cell numbers and they can not hear me but i can hear them. Any ideas on what is happening?
07-16-2019 07:04 PM
Hi @MrE ,
Would you be willing to do some troubleshooting with us to see if we can correct this issue on your Home Phone App.
Email SRTMailbox@telus.com with your Name, Phone number, Device Model and current version of the app.
Hope to hear from you soon
07-16-2019 07:27 PM
I have replied with the info you requested in private Email.