I received a call from 780-925-8777, who told me they are from Telus, offering monthly discounts and phone regarding the Loyalty program. I have just realized that this could be a scam but have put the online order via My Telus app a minute ago. Is t...
I've been fully activated on everything stream plus offers since the day I signed on, yet I continue to receive an "Action required: Activate your TELUS Films & Series subscription" email every few days. More of a mild annoyance than anything, but st...
Hi, I'm planning a trip to US and I currently have the "Unlimited 5G+ Premium unlimited CAN-US-Mexico plan. I want to confirm, if I should keep "Mobile Networks" setting as having my Data on or off? I understand that with this plan, I should not be c...
Hello, I used to be able to watch live TV and on demand programs on my tablet and my phone, however for the last year or so, I get a Playback Error message - Your rental has expired or this program is not included in your subscription. Please repurch...
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...
I just got my first bill notification by email. I'm being double-charged. My account has two lines. Each line is being billed at double the plan price. I signed up for the $65 month plan on each line. That's $130. But I'm being billed on each line fo...
I want to know if it’s possible to cancel my service without a cancellation fee or buyout. I’m extremely dissatisfied with my service, not that Telus has cared to answer any of my complaints or questions. Each month I am charged double what I was quo...
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