Why am I getting Amber Alerts?

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Community Power User
Community Power User

Apple? Not on my iPhone  running iOS 11. Only in the US is Apple allowing users the option to disable two specific alerts allowed by the FCC. Since in Canada all alerts are required by the CRTC, Apple is not giving Canadian iOS users any options.


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mhinc
Ambassador

@Lola wrote:

@mhinc-- Hopefully you get an override update sooner than later. Keep messaging the developers for one. I'm far too lazy for most apps. Cat LOL LAZY. If my default ain't broke, I use it.


Ya, I just can't handle the stock messaging App, just doesn't do it for me, I see a lot of people pushing Textra already to have the option.  Their developers aren't a contact away, it's required to place everything on a forum, quite upsetting, especially when I paid for it.

 

rc
Ambassador

@mhinc

 

The developers of Textra may not be interested in solving the problem as they may view it as a Samsung only problem that may be fixed when Samsung upgrades devices to Android 8, or 9.  The reason I say  this is that on stock  Android, emergency alerts are enabled / disabled in settings not the messenger app.   Settings -> Apps & Notifications -> Advanced -> Emergency Alerts.

 

As a work around you could probably disable the alerts function via the Samsung messenger app.  You should only need to do this once, or at least after an upgrade or restore.

Lola
Rockstar

@mhinc-- I just read an article this morning about the mess of this Amber Alert, and how people were furious and inundated cops and 911 with angry calls because they got not one or two, but four alerts in both languages. The official said the alerts should not have been sent as far off as they were, and they'll be rethinking what alerts they send and to where, and may remove Amber Alerts given the backlash. He said, as I did earlier, making people angry is defeating the purpose. So there's hope we'll get change as they prove their system faultier and faultier. Cat LOL

Im_not_a_bot
Friendly Neighbour
The amber alerts on the alert ready system are supposed to be sent through the low priority bands. The low priority bands, we have the option to opt out of. The problem here is that police departments are sending the alert over the priorty bands.

Anyone who wishes to join me in taking action against the abuse of the alert ready system, I invite you to file a complaint with the alleged governing body, the public safety authority. 1 800 830 3118.

You will have to leave a message as it's just a mailbox. If I can get a direct line to an agent I will will make sure to post an update.

The abuse of the alert ready system needs to stop. Police departments should only have the authority to issue the alert, not change what band it is transmitted on. Canadians need to hold the governing bodies accountable for this system and protect the rights we allegedly have in using this system.

Dont complain to telus. Telus has zero means to do anything about this and only has access to the same information you or I have using Google. Let's stand together and fight against this abuse. Unless enlarge number of us call to have this addressed, nothing will ever change!
Community Power User
Community Power User

What exactly are you talking about? The alerts are sent through LTE. They cannot be opted out of, and it's the CRTC that has required the alerts. It's also not the police that send the alerts out. It'll be the provincial or federal government that is doing it. (Provincial: https://emergencyalert.alberta.ca/)

 

https://www.alertready.ca/#faq

 

Can I opt out of receiving alerts?

Given the importance of warning Canadians of imminent threats to the safety of life and property, the CRTC requires wireless service providers to distribute alerts on all compatible wireless devices connected to an LTE network in the target area. Therefore, it is not possible to opt out of receiving the alerts. Unlike radio and television broadcasting, which often has broad areas of coverage, wireless public alerting is geo-targeted and can be very specific to a limited area of coverage. As a result, if an emergency alert reaches your wireless device, you are located in an area where there is an imminent danger. Consult this webpage for more information.

 

In general, the alerts respect the settings of your compatible wireless device. For example, a compatible wireless device that is set to silent will display an emergency alert, but will not play the alert tone. The emergency alert sound will usually play at whatever the current volume setting is on the wireless device. If your wireless device is set to silent, no sound will accompany the emergency alert message. However, this can differ depending on your wireless device and in some instances the alert sound may override your user settings. Please contact your telecom service provider to discuss your settings. 

 

Who sends emergency alerts?

Only authorized Government Issuers are responsible for issuing emergency alerts. These include federal, provincial, and territorial governments.

 

Federally, emergency alerts are issued most frequently by Environment and Climate Change Canada.

 

Each provincial or territorial government decides who will have the authority to issue alerts within their jurisdictions. For example, emergency alerts could be issued by provincial or territorial emergency management offices or in some cases, by municipal emergency management offices or local police and fire departments.

 

Media companies, including television, radio stations, cable and satellite distributors, and wireless service providers receive these emergency alerts and relay them to their customers.


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Syaoran
Rockstar

They might not want you to opt out but the service in Android is easy enough to remove with a simple ADB command.  Rooting also gives you the ability to freeze and or disable the app that annoys people with this annoyance.

Community Power User
Community Power User
The average consumer isn’t going to root their phones.

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Syaoran
Rockstar

You don't need to root your device to remove it.  ADB commands do not require root.  

Thundercat
Resident
Can you provide which file you freeze? I can't find any info online.b
Syaoran
Rockstar

I'm sure it will vary by device, but the service is referred to as CMAS for short and each OEM has a different name for the package.  Use a Package Info app to find the proper name for the service and use one of the various ADB commands with ADB Shell to remove or disable it.  If you use the pm uninstall command, the file is still in the back up and will restore with a factory reset, but it just removes the service from being installed actively.