Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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iPhone 16 Pro Max Black Friday Deal?

The Black Friday Deal is a scam! For upgrading to iPhone 16 Pro Max 512GB.On Nov 8, the deal is $52.79/m.Today Nov 21, as a Black Friday Deal, it's $62.79/m! See the attached screen shots:-----------------Retail Price: $2108Total Savings: -$840On Nov...

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jim777 by Neighbour
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UPS delivery

ordered a phone. It's been stuck with UPS for a week. UPS told me they cant deliever it because I am not in the building directory, telus customer support said they couldnt release it so i could at least pick it up from a UPS location. what am i supp...

Samsung S24 security updates lagging or skipped

In a day and age where security is very important, Telus is lagging to certify or skipping security updates on flagship devices from Samsung. There is no transparency whatsoever nor does the S24 appear on the Software Update Cycle page for all of Nov...

Mcfly by Organizer
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  • 1 replies
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Resolved! Device Trade In

I did an online device trade in with Telus back in October. Its still showing in transit after 5 weeks, tried calling Canada Post with no luck. Called Telus multiple times and no one is able to help. This phone is from bring back program and telus ha...

cmjrosal by Neighbour
  • 145 Views
  • 1 replies
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eSIM for I-phone 16 & Apple Watch 10 not pairing

Just recently upgrade my cell and Apple Watch. All information from old phone to new phone was transferred using eSIM. Been trying to pair phone and Apple Watch but for some reason, watch isn’t syncing to cell phone plan using the unlimited $10 servi...

Canard72 by Neighbour
  • 188 Views
  • 4 replies
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